Philips Clinical Applications Specialist in Eindhoven, Netherlands

Position Summary:

The Clinical Applications Specialist (CAS) is responsible for providing professional, clinical training, education and

clinical services to customers for products and solutions in the PCMS portfolio. In the customer’s

environment, it is essential for the CAS to establish relationships with clinicians and leadership.

Typically clinician will be nurses, techs, physicians or other allied health professionals. In addition,

the CAS will collaborate with project, technical and other clinical resources meet customer

expectations with their Philips solution.

Key Responsibilities/Duties:

• Assess customer training and education needs.

• Plan learning activities based on customer needs.

• Perform configuration of PCMS products and solutions.

• Deliver customer training and provide go-live support.

• Provide services in accordance with the scope of the engagement.

• Apply adult learning principles in delivery of training and education.

• Utilize a variety of learning methods.

• Utilize authorized training tools.

• Maintain records in accordance with established procedures.

• Work with installation team to ensure the clinical accuracy of the systems that are installed.

• Demonstrate knowledge and clinical competence with PCMS products and solutions.

• Understand clinical workflow within area of practice.

• Provide presales clinical and application expertise for sales team.

• Stay current on product, services, IT and industry trends so as to offer the best in class

education for customers.

• Becomes as active member of the Community of Practice for solution architecture.

• Provides mentoring and business leadership to other junior consultants and sales

representatives.

In this role, you have the opportunity to

Provide professional, clinical training, education and clinical services to customers for products and solutions in the PCMS portfolio especially in ICU, general care and nursery.

You are responsible for

  • Assess customer training and education needs.

  • Plan learning activities based on customer needs.

  • Perform configuration of PCMS products and solutions.

  • Deliver customer training and provide go-live support.

  • Provide services in accordance with the scope of the engagement.

  • Apply adult learning principles in delivery of training and education.

  • Utilize a variety of learning methods.

  • Utilize authorized training tools.

  • Maintain records in accordance with established procedures.

  • Work with installation team to ensure the clinical accuracy of the systems that are installed.

  • Demonstrate knowledge and clinical competence with PCMS products and solutions.

  • Understand clinical workflow within area of practice.

  • Provide presales clinical and application expertise for sales team.

  • Stay current on product, services, IT and industry trends so as to offer the best in class education for customers.

  • Become an active member of the Community of Practice for solution architecture.

  • Provide mentoring and business leadership to other junior consultants and sales representatives.

You are a part of

a wide global and international team based in Eindhoven, Singapore, Austria, France, Poland and UK. You will be working 50% of the time within the Benelux and 50% you will be travelling.

To succeed in this role, you should have the following skills and experience

  • University degree in Nursing, Respiratory Therapy or equivalent in allied health discipline

  • Minimum 3 years experience in clinical environment preferably in hospital setting

  • ICU background, general care, nursery background is must-have.

  • Knowledge of clinical workflow within domain

  • Good Analytical and Computer skills

  • Exposure or experience in delivering clinical training

  • Excellent customer service skills

  • Ability to complete tasks independently with minimal guidance

  • High-level professional demeanor and interpersonal communications skills; superb writing skills in English. Dutch is strongly preferred. Any other language is a plus.

  • Strong collaboration skills in a multinational environment.

  • Able to work on more than one project at the time.

In return, we offer you

a very diverse job opportunity in a major international company that could offer several possibilities in terms of career potential and career growth. You get to travel around as this role has a global scope and the work is quiet vary: you will be focusing both on internal projects but also dealing with customers within the hospital environment. Also work with the commercial teams and supporting trade shows could be involved.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .