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Job Information

Philips R&D Application Support Manager in Eindhoven, Netherlands

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In this role, you have the opportunity to

support our R&D staff in the area of technical applications Our R&D Engineers will rely on you to provide and support them with R&D application software so they can focus on developing innovative new products and services for our customers.

You are responsible for

  • Support the user community on application and system management for applications such as Matlab, Ansys, Mentor Graphics, PTC Creo and Siemens NX

  • Work with the user community to adopt new features, enable new use cases, and help resolve any issues

  • Monitor the health of the environment and take proactive steps to ensure reliable availability and performance

  • Manage patches and updates for the applications and related hosting environment including the operating system

  • Work with, and manage escalations to the supplier to ensure proper operation and performance of of the tooling environment

  • Application Life Cycle management

You are a part of

A dedicated and driven team. You will be working at the High Tech Campus in a team with 9 others on the support of a variety of complex technical applications used by our researchers and developers in Eindhoven and Drachten to create innovative new products for Philips. Once a quarter you will support the Drachten based researchers and developers onsite for a day.

To succeed in this role, you should have the following skills and experience

  • At least 5 years experience as an Application Support Engineer/System Administrator

  • An applied sciences or vocational degree in Information Systems, ICT or related

  • Excellent communication skills in English, both in word as well as in writing. Good active listening skills

  • Strong analytical skills

  • Experience with the support of R&D applications such as Matlab, Ansys, Mentor Graphics, PTC Creo and Siemens NX.

  • Licensing and system administration support experience

  • Experience with automation

In return, we offer you

We welcome you to a challenging, innovative environment with great opportunities for you to explore.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at https://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video at https://youtu.be/ocnMFp1JBuM .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at https://www.careers.philips.com/professional/global/en/workingatphilips on our career website, where you can read stories from our employee blog at https://www.careers.philips.com/global/en/blog-unexpected . Once there,you can also learn about our recruitment process at https://www.careers.philips.com/global/en/recruitmentprocess , or find answers to some of the frequently asked questions at https://www.careers.philips.com/global/en/faq .

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