Philips Senior IT Business Analyst Personal Health in Eindhoven, Netherlands

As an expert on functional content and associate processes, you aid the teams by identifying the implications of business process changes on IT technology through needs analysis, risk assessment, IT process (re)design and ultimately implementing the IT application, including training of users.

  • You ensure optimal alignment between business needs & priorities of Benelux market and E2E programs - IT solutions & services by analyzing business process requirements and specifying the requirements to implement

  • For pricing area : in the current local tool as transition phase and drive and formulate proposals towards a global standard solution

  • For other Personal Health areas: mapping the requirements to standard global solutions and drive for closing the gap with the global E2E team

  • Support Benelux business, create functional requirements for local application, and coordinate & follow-up with action points in local development with local supplier

  • Advise and support in preparing for business readiness and change management, to improve the efficiency and effectiveness of business process, and make proposals for process re-engineering whenever needed

  • Support the E2E programs for Benelux deployment and ensure an effective implementation of the IT solution, including (coordination of) testing of the application together with business teams

  • Develop key users and organize training for end-users, including new comers in coordination with key users

In this role, you have the opportunity to

Contribute to the deployment of one of the biggest IT transformations within Philips. As an expert on functional content and associated processes, you aid the teams by identifying the implications of business process changes on IT technology through needs analysis, risk assessment, (IT) process (re)design and ultimately implementing the IT application, including training of users.

You are responsible for

You will be working in the Personal Health domain of market Benelux. Your Primary challenge is to drive the deployment of global solutions in close cooperation with Business Transformation, Benelux Business, Benelux market IT team, Business Process Experts, project management and technical consultants focusing on the Personal Health domain. As Senior Business Analyst for the Benelux market you will challenge & translate the Personal Health business needs to IT solutions. Therefore IT expertise, combined with an understanding of the business dynamics, will be essential is this role. Primary key challenge is becoming the expert of the local & global IT solutions in the market. The secondary key challenge is being able to translate business needs to IT solutions where you will act as business consultant using your IT expertise.

  • You ensure optimal alignment between business needs & priorities of Benelux market and the global End to End (E2E) programs - IT solutions & services by analyzing business process requirements and specifying the requirements to implement

  • For the pricing area: in the current local tool as transition phase and drive and formulate proposals towards a global standard solution.

  • For the other Personal Health areas: mapping the requirements to standard global solutions and drive for closing the gap, together with the global E2E teams.

  • Support Benelux business, create functional requirements for new business developments. Coordinate & follow-up with action points in local development with local supplier.

  • Advice and support in preparing for business readiness and change management, to improve the efficiency and effectiveness of business process and make proposals for process re-engineering whenever needed.

  • Support the E2E programs for Benelux deployment and ensure an effective implementation of the IT solution, including (coordination of) testing of the applications together with business teams.

  • Linking pin with key users in the Benelux market, develop key users, and organize training for end-users, including new comers in coordination with key users.

  • Pro-active search for and propose business process improvement opportunities.

You are a part of

Senior BA Personal Health is one of the key roles in the Philips Market BNL IT organization. You work as team together with your (S)-BA colleagues, the Benelux business process experts, Global business process experts and IT Business partners on one side, and Architecture and Delivery and other IT teams for optimal IT solutions in the Pricing area and other Personal Health areas to ensure successful tool, behavioral and process implementations. Relevant external contacts would be Philips IT vendors and Philips customers.

To succeed in this role, you should have the following skills and experience

A business analyst with the ability to motivate people and to change behavior/old ways of working

  • Minimum of 5 years of SAP experience, especially in the modules:

  • SAP SD (Pricing)

  • SAP MM

  • SAP FI

  • Experience with requirement management for document management / print outs.

  • Degree in Business Administration, IT or equivalent. 

  • Minimum 5 years of business and/or IT experience. 

  • Good knowledge of systems and processes in the domains of Order to Fulfilment to Cash (O2F2C), Forecast to Plan (F2P), Market Opportunity to Order (M2O) and e-Commerce in Personal Health, in particular:

  • SAP ERP

  • JDA

  • EDI (B2B)

  • Channel CRM and Salesforce

  • E-Commerce Business to Consumer (B2C) and Direct to Consumer (D2C): Hybris

  • Fluent in English and Dutch, preferable basic understanding and communication in French.

  • Strong analytical, consultancy and communication skills, innovative thinking.

  • Good networking skills

  • Clear overview of the interlinkages of IT systems with business processes.

  • Project and change management experience.

In return, we offer you

An inspiring work environment that is multidisciplinary orientated and teams that work with open minds and out-of-the-box thinking. You will get the opportunity to work with and contribute to an innovative process and application landscape. This brings plenty of challenges, opportunities and growth potential to further develop yourself within Philips by being part of entrepreneurial teams.