In this role, you have the opportunity to
provide technical consultancy to the Sales team and manage installation projects within the Imaged Guided Therapy - Devices International Customer Services department, with a focus on the DACH Market. In this position, you will act as a bridge function between the Sales Team and the central international support team.
You are responsible for
Project Management of installation projects
Facilitate handover from Sales team to Customer Service (CS) team on installation projects
Organize site preparation and manage installation projects for system installations
Collaborate with Supply chain team to align customer installation timeline with system shipment readiness
Collaborate with the Authorized Service Partner to organize the preparation and execution of the installations
Timely closure of installation projects to ensure sales recognition
Technical Sales support
Intermediate between central Customer Service Support team and Sales team
You are a part of
the Imaged Guided Therapy - Devices International Customer Services department and will report into the Head of Customer Services IGT-D International Markets.
To succeed in this role, you should have the following skills and experience
Affinity with Project Management methodology
Strong knowledge of Customer Services business and processes
Technical background, knowledge of IGT is an asset
Process and Project-oriented way of working
Drive and eagerness to get things done, sense of urgency
Capability to learn the IGT-D product platforms
Ability to work independently
Fluent in German, spoken and written, preferably native speaking
Fluent in English, spoken and written
In return, we offer you
Working in the medical industry brings much fulfillment, as well as unique opportunities to grow. You’ll be contributing to a higher quality of life for billions and helping Philips deliver innovation that matters.
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.
Philips encourages people with a disability to apply.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .