In this role, you have the opportunity to
Provide professional, clinical training, education and clinical services to customers for products and solutions in Philips product portfolio. In the customer’s environment, it is essential for the CS to establish relationships with clinicians and leadership.
You are responsible for
On time finish project task assignments.
Ensures that the clinical application implementation for project and key account.
Support CS sales pursuits as pre-sales and marketing activities needed.
Develop key account as demo site and prepare customer success story.
Share knowledge and experience within CS China.
Set up solid training to train/share with cross-region.
Support clinical related event of post service by assignment.
You are a part of
Solution Customer Service Team
To succeed in this role, you should have the following skills and experience
University degree in Nursing /Physician or equivalent in allied health discipline
Minimum 5 years’ experience in clinical environment preferably in hospital setting
Knowledge of clinical workflow within the domain of critical care or anesthesia / operating room.
Exposure or experience in delivering clinical training
Excellent customer facing and service skills is desirable.
Ability to complete tasks independently with minimal guidance.
High-level professional demeanor and interpersonal communications skills; superb writing skills in local language and English.
Deliver required results with high levels of customer satisfaction, both internal external.
Demonstrates punctuality and efficient work habits. Able to self-direct and to effectively manage priorities.
Strong organizational, time management and planning skills in order to be successful in a role performing a wide variety of tasks associated with varying customer needs, and an ability to change focus quickly as demands change.
In return, we offer you
A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .