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Philips MRI Field Service Engineer in Gwangju, South Korea

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Diagnose and solve problems for Philips Health Systems (HS) equipment to the quality standards.

You are responsible for

· Executing technical service to the requests, problems, or planned service activities which can be coordinated, scheduled and with prepared action plans from the customer care center.

· Carrying out solutions or actions in accordance with our regulatory guidelines, processes & procedures,

· Providing solutions by using remote / onsite diagnostics, troubleshooting techniques, service technical information, or knowledge,

· Executing service work orders and keeping the customer informed of the service status.

· Focusing on First Time Right, ensuring there is a clear action plan, with parts (if required), and diagnosis before the onsite visit. ·

· Handling complaints (safety & non-safety related) & escalations to ensure accurate and timely analysis, registration and action.

You are a part of

An expert Health Systems team as a Field Service Engineer.

To succeed in this role, you should have the following skills and experience

· Engineering degree in Biomedical or Electronics,

· Minimum 3 years experience of MRI in the field,

· Good level of written and spoken English,

· Ability to work under pressure,

· Team worker and excellent communicator.

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