Philips Jobs

Don't just accept a job.
Accept a career you never knew was
Challenge yourself with a career at Philips.

Job Information

Philips MRI Field Service Engineer in Gwangju, South Korea


Diagnose and solve problems for Philips Health Systems (HS) equipment to the quality standards.

You are responsible for

· Executing technical service to the requests, problems, or planned service activities which can be coordinated, scheduled and with prepared action plans from the customer care center.

· Carrying out solutions or actions in accordance with our regulatory guidelines, processes & procedures,

· Providing solutions by using remote / onsite diagnostics, troubleshooting techniques, service technical information, or knowledge,

· Executing service work orders and keeping the customer informed of the service status.

· Focusing on First Time Right, ensuring there is a clear action plan, with parts (if required), and diagnosis before the onsite visit. ·

· Handling complaints (safety & non-safety related) & escalations to ensure accurate and timely analysis, registration and action.

You are a part of

An expert Health Systems team as a Field Service Engineer.

To succeed in this role, you should have the following skills and experience

· Engineering degree in Biomedical or Electronics,

· Minimum 3 years experience of MRI in the field,

· Good level of written and spoken English,

· Ability to work under pressure,

· Team worker and excellent communicator.