In this role, you have the opportunity to be part of a team that takes care of the MRI installations at the customer sites across APAC. In case there is a high installation demand in other parts of the world, you can be send to customers outside APAC. The installation engineer is the face of Philips towards the customer and all stakeholders involved in the completion of the system installation. You will be in the part of the process from system delivery to the hospital up to completion of the installation delivering a system ready for clinical use.
You are responsible for
Mechanical and electrical installation of the MRI scanner
Power on, calibration and adjustment of the MRI scanner
Functional, Safety and Image Quality test to ensure verification against system requirements
Managing and dealing with 3rd parties involved in the customer site preparation like RF Cage builders, electrical contractors, construction contractors, painters, plasterers, architects, project managers etc.
Being the face towards the Philips customer during the installation process
Managing internal stakeholders like project managers, local biomed engineers, account managers and field service engineers and all others connected to the installation project
Keeping track on the installation progress on a daily basis and report accordingly towards the internal stakeholders
Make sure cost, quality and lead time of the installations remain within targets
Escalate process related as well as technical related issues to ensure prompt follow up
The works executed by the Philips or 3rd party second installer are to be checked and controlled
Follow up on defect or missing parts by providing a detailed investigation and problem description to ensure proper internal follow up and prevention.
You are a part of
The APAC dedicated installation team with members across APAC reporting into the market organization through the APAC installation coordinator. The team will be functioning as a satellite for the global installation team, which is responsible for all medical equipment installations worldwide and will request resources from the APAC team if required in other regions.
To succeed in this role, you should have the following skills and experience
Electrical, mechanical or medical engineer
Team player and able to operate with customer first mindset
Strong communication skills across all levels of the organization
Ability to create structure in unknown environment
Accurate and tenacious
Deliver on commitment (working to plan)
Immune to stress and a hands-on mentality
Affinity with abstract and practical problem solving
Excellent Vietnamese and English communication skills
Willingness to travel and work abroad 80% of the time
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .