Philips Field Service Engineer (Health System) in Hong Kong, Hong Kong


In this role, you have the opportunity to

Join the Health System team while advancing your career in a dynamic, fast paced and multinational environment of Philips Hong Kong. Philips healthcare is one of the market leaders and networking of the Hospital in Hong Kong and Macau.

You are responsible for

  • Carrying out repair and maintenance services mainly for clinical information systems such as system checking, configuration, troubleshooting and both software and hardware maintenance

  • Provide remote and on-site technical support to installed customer base.

  • Resolves complex customer issues requiring independent judgment based on strong IT knowledge and skills.

You are a part of

Field Service Engineering key member and report to the District Team Lead. You will be working closely with our sales, application & technical consultants, project managers and solution delivery team.

To succeed in this role, you should have the following skills and experience

  • Diploma or above, major in Information Systems Technology, Software Engineering, Computer Science or related disciplines

  • Minimum 1-year working experience in Healthcare industry is an absolute advantage

  • With below knowledge will be an advantages and preferable:

  • Basic clinical knowledge for patient monitoring (e.g. ECG; SpO2, BP)

  • Systems (Operating System, Database, Security)

  • Networks (Routing, Wireless, Hardware (e.g. routers; switches etc.))

  • Basic mechanical repair

  • Experience in troubleshooting and resolving complex technical problems.

  • Good in customer service skills and able to communicate effectively

  • Strong team player, willing to withstand pressure, able to handle multi-task and well organized

  • Good command of both spoken and written in Chinese and English

  • Occasional travel to Macau and work for on-call standby shift (7 x 24) is required.

In return, we offer you

A path towards your most rewarding career. Philips is one of the best in-class organization which offers you big exposure and long-term career development such as internal transfer and international mobility opportunities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .