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Job Information

Philips Key Account Manager Private Market in Jakarta (Java), Indonesia


Location: Jakarta

Reports to: Head of Operations Health System


Develops and drives credible and productive long-term relation with customers, by understanding their business needs and providing tailored value propositions, being the orchestrator of the relationships with accounts

You will be responsible for:

  • Develop and drive a credible and productive long-term relation with customers to maximize the value (top- and bottom-line) of the short & long term business with the account for Philips based on the deep understanding of customers strategies and priorities external trends, market insights on industry trends, competitive landscape, legislation

  • Coordinate efficient One Philips approach to the customer, by working with Sales, Marketing, Service, Supply Chain team members at account

  • Develop Account Strategy aligned with the Customer’s priorities, and drive key account customer Sales Plans in order to fulfill key account plan growth; fully leveraging the BMC operating model while it will need to increasingly support product, solutions and services towards full portfolio standardization

  • Drives continuous improvement via Lean

  • Maintain and grow comparable sales and market share / share of wallet through:

  • Funnel Management

  • Order Intake

  • Has responsibility for development, maintenance and improvement of the relations with key accounts in an assigned market or for a specific new product/market combinations.

  • Develops, maintains and improves of the relations with important end users and their advisers.

  • Initializing and coordinating all Philips efforts to the accounts in order to maximize the output of the sales group.

  • Translates business plans of the sales group into a strategic 2-3 year plan in which targets, strategy and actions are set to meet the short- and long-term goals.

  • Participation in the definition and implementation of the operational plan to get the right choices in sales action plans, MarCom and other marketing techniques as a whole, but specifically for the key accounts.

  • Creates and implements of action programs for and with the key accounts to improve the performance of Philips.

  • Drives the performance of the functions in the account team to get it done.

  • May be involved in regional account teams or project teams to get alignment in the offered product package, market approach and company profile.

  • Systematically analyzes and reporting of sales results, expectations, market, competition and trends for the optimal operational planning or optimal product portfolio decisions.

You will demonstrate the following requirements:

  • Masters’ degree holder with more than 10 years experience in B2B sales.

  • Proven track record in sales/account management/business development function in Pharmaceutical/medical device industry.

  • Experience in selling capital equipment and managing private sectors.

  • Excellent sales and long-term relationship-building skills.

  • Excellent communication and ability to build and nurture relationship with medical officers/doctors/other relevant stakeholders.

  • Previous experience in managing large tender with private hospitals is a plus.

  • Collaborative, engaging and open minded.

  • Responsible and proactive self-driver with strong integrity.

  • Ability to communicate in local language and in English.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .