Philips Key Account Manager – Personal Health in Johannesburg, South Africa


Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Philips Africa comprises all 54 countries of Africa, from the Cape to Cairo, and from the Atlantic to the Indian Ocean. Philips Africa is headquartered in Johannesburg, South Africa and it has a direct presence in four other African countries, in the cities of Accra, Casablanca, Cairo and Nairobi.

Currently we have the opportunity for a dynamic Key Account Manager to join our team in Johannesburg, and be responsible for the Johannesburg and Cape Town markets.

As a KAM Personal Health (home appliances and personal care products) you will be responsible for developing and optimizing the sales of one or more products of Personal Health to a defined number of accounts. Small accounts within a district/area, small national accounts or large strategic key accounts. You will represent Philips towards the account and internally represent the key account. You should have an in-depth understanding of the customer strategy in the country and define an account strategy that drives profitable high growth opportunities for Philips as well as operationally managing the execution. The goal is to maximize the value (top- and bottom-line) of the short & long-term business with the account for Philips.

You will report to the National Sales Manager – Personal Health

You are responsible for:

  • Accountable for achieving budgeted sales volumes, prices and profit margin at a specified number of customers and accountable for managing the sales orders.

  • Coordinates all internal necessary resources to obtain objectives and where necessary involves local sales force and marketing support, such as Category Management, Trade marketing, MarCom and/or Application Specialists.

  • Ensures continuity of the relationship with the accounts and operates at the highest level in the accounts’ organizations, but also facilitates the executive level interfaces between the company and the accounts if necessary.

  • Prepares the annual account plan in line with the national account plan strategy and implements the sales strategy.

  • Contributes to the development and implementation of local marketing strategies.

  • Initiates and negotiates tailor made actions, discusses with customers or store managers about sales actions.

  • Ensures availability of goods/deliverables in cooperation with order desk and logistics.

  • Systematically analyzing and reporting of sales results, expectations, market, competition and trends.

  • Development, maintenance and improvement of relations with a limited number of accounts to keep or to set Philips as preferred supplier.

  • Initializing and coordinating all Philips efforts to the accounts in order to maximize the output of the sales group.

  • Creation of an account plan for each account for 2 years in which budgeted targets are translated into specific strategy and actions per account as part of the operational plan of the sales group.

  • Creation and implementation of action programs for and with the accounts to improve the performance of Philips. Drive the performance of the functions in the account team to get it done.

  • Systematically analyzing and reporting of sales results, expectations, market, competition and

  • trends to make proposals for improvement.

To succeed in this role, you should have the following skills and experience:

  • Professional knowledge and experience in the use of relevant marketing and sales techniques (ideally experience from Electronic industry).

  • Knowledge of logistics and process management.

  • Basic understanding of finance.

  • A friendly and driven personality: a go-getter who likes challenges

  • Fluent in English and native language, verbally and in writing.

  • Independent negotiations with customers, within given guidelines and sales plan.

  • Has to give presentations on account management level.

  • Bachelor’s degree with > 5 years of related experience, or a Master’s degree with < 3 years of related experience.

In return, we offer you the unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .