Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team. We have over 80,000+ brilliant people around the world but are always looking for more like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.
Philips Africa comprises all 54 countries of Africa, from the Cape to Cairo, and from the Atlantic to the Indian Ocean. Philips Africa is headquartered in Johannesburg, South Africa and it has a direct presence in four other African countries, in the cities of Accra, Casablanca, Cairo and Nairobi.
Currently we have the opportunity for a dynamic Ultrasounds Account Manger to join the HealthSystems team in Johannesburg and be responsible for the South African market.
As a Ultrasounds Account Manager you will be responsible for maximizing order intake, sales, price realization and customer satisfaction whilst developing and optimizing the customer relationship in order to ensure the long term profitability in the defined number of accounts.
You will report to the Business Manager Ultrasound.
You are responsible for:
Accountable for maximizing order intake, sales (incl. POS Service Contracts) and price realization at the assigned accounts within the district
Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts’ organizations, but also facilitates the executive level interfaces between company and the accounts
Prepare the annual account plan in line with the regional strategy and execute at district level
Contribute to the development and implementation of local marketing strategies
Responsible for filling the funnel management tool and systematically analyzing win & loss deals, expectations, customer satisfaction (NPS), market, competition and trends
Responsible for the sales forecast at the assigned accounts
Lead the account teams, organize the necessary actions and makes sure the required results are met in time
Collaboration with channel partners where required
Coordinate all internal necessary resources to obtain objectives and where necessary involves others where necessary
Ensure quotations are completed and delivered within time limits
Ensure that completed quotations are based on a solution / configuration compliant to specifications validated by the Business, and it is properly reviewed by Operations for feasibility and accuracy prior to being issued
Ensure any third party product included in the solution and not part of the catalogue is properly validated for compatibility / compliance of specifications
Responsible for reporting customer feedback according to applicable quality Standard policy and follow up relevant assigned quality & regulatory training in a timely manner
If and when required provide dedicated support to assigned accounts to ensure timely handover of the signed customer acceptance document and support collecting Accounts Receivable (AR)
To succeed in this role, you should have the following skills and experience:
Degree level education or equivalent
Trained sonographer – must have the ability to perform abdominal and obstetrical/gynecological scanning in order to be able to adequately demonstrate and train customers on the correct operation of our products
Experience in a sales role in Healthcare B2B environment
Fluent in English, verbal and written in addition to local language
In return, we offer you the unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .