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Job Information

Philips Order Management Specialist with English in Lodz, Poland

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In this role, you have the opportunity to

Be the customer’s trusted advisor and make a positive impact on people’s lives.

You are responsible for

  • Management of sales orders

  • Process order activities in SAP and other supporting applications

  • Process order changes due to Customer or Factory requests

  • Maintain good communication with stakeholders

  • Provide excellent customer service for our customers

  • Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)

  • Together with team members continuously implementing improvements through Lean tooling and disciplines.

You are a part of

Our Global Competence Center in Łódź , where we centralize our transactional processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.

To succeed in this role, you should have the following skills and experience

  • Bachelor degree or vocational (MBO) degree with relevant work experience

  • 2 years experiences within Order Management

  • Knowledge of logistics / supply chain

  • Very good level of English

  • Knowledge of SAP and/or equivalent ERP systems

  • Strong customer service orientation and problem solving skills

  • Good communication skills (to factories and customers)

  • Cultural awareness and pro-active behavior

In return, we offer you

The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

  • Annual bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System cards

  • Discount for Philips’ products

  • Language courses

  • Relocation package applicable for people moving in from outside of Łódź region

  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

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