In this role, you have the opportunity to
lead and coach the Sales Back Office Team, whilst managing transformational projects that improve the Health Systems Sales Support processes.
You are responsible for
Managing the on-boarding & off-boarding of team members
Identifying & addressing any training and development requirements
Providing effective coaching & feedback to the team
Actively promoting performance management as a key driver of success
Ensuring standard work is in place, continuously reviewing processes and procedures for improvement to deliver efficiencies
Acting as a key point of contact for daily queries, escalations and process improvements
Ensuring all Quote approvals and Order Package are created and submitted within given deadlines by making sure adequate resource is in place and escalating as required
Working closely with all stakeholders to ensure we meet and exceed customer expectations
You are a part of
our Global Competence Center in Łódź , where we centralize our business processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.
You and your team are based in Lodz and responsible for providing support for the sales team in DACH Market (Germany, Austria and Switzerland).
To succeed in this role, you should have the following skills and experience
Min. 3 years of professional experience in people management
Fluent English and German are must (both verbal and written)
Knowledge of sales process / business administration
Hands-on experience with Lean techniques and culture
Good communication skills at different levels (to internal stakeholders and regions/customers)
Project management skills and improvement attitude
Strong cultural awareness
In return, we offer you
The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.
Annual bonus based on performance achieved
Private medical care with option to extend it to family members
Benefit Systems cards
Discount for Philips’ products
Relocation package applicable for people moving in from outside of Łódź region
Promotion of healthy lifestyle in the office (fruits twice/week in the office, gym, massage chairs, various events)
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .