In this role, you have the opportunity to support the Order management teams globally in their day to day work and to drive performance by providing the valuable insights in the process and process outcome. With this, you increase value to customer and business.
You are responsible for
Develop and maintain global harmonized order management performance metrics
Support OM operations by developing and maintaining relevant alerts and process performance insights
Outsource the transactional activities in reporting and manage this with the ‘third party’ provider
Act as Key user / Business process expert for reporting tools, acting as a filter/first entry point to assess, prioritize and eventually execute changes
Working closely with Global OM Hubs, Project Managers, Process engineering, OM Operations and markets to keep reporting and alerts up-to-date and aligned across the teams
Provide necessary master data insights relevant for managing an order
Provide E2E order visibility physically and financially from order booking to revenue recognition
You are a part of
our Global Competence Center in Łódź, where we centralize our business processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.
To succeed in this role, you should have the following skills and experience
Experience with QlikView, Power BI, Business Objects, Access, Excel
Experience with SAP, preferably MP1 and commercial order management
Bachelor or Master degree Master Degree in relevant field
At least 5 years working experience in Supply Chain Management / Analyst environment.
Have an analytical and process driven way of working with the integral view of the process
Are customer focused with a results driven, hands on mentality
Project and change Management skills.
Experience with application of Lean in an office environment
Fluent in English