In this role, you have the opportunity to
The role is responsible for supporting CS training manager on training delivery management. This is one of the key persons to implement training plan.
You are responsible for
Ensures that all work responsibilities are performed in concert with the Quality Management System
Provides support and advises customers regarding training courses, training schedules, training paths, training prerequisites and enrollments
Monitors registrations and enrollments using waitlist and session request lists in addition to other channels to establish priorities where needed to enroll students
Partner with Global and Campus Delivery Managers to prepare quarterly training schedule.
Monitor and help maintain training compliance to established targets
Executes security check of non-Philips visitors via PROTECT web site
Load, maintain and manage training records in the learning management system.
Customer expense submission and tracking
Send confirmation emails to all students
Create and send Invitation letters used by students at embassy for country visa Letters
Extract Business Objects reports
Create class certificates and rosters
Work with marketing to advise of new available trainings
Ordering student manuals and other training materials
Ordering equipment and Parts
You are a part of
our Global Competence Center in Łódź , where we centralize our business processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.
To succeed in this role, you should have the following skills and experience
2 years of work experience in administration or of being coordinator
Excellent use of office software, plus knowledge of TEDS, Business objects, SAP would be an advantage
Strong communications skill
Excellent English in both written and spoken
In return, we offer you
The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.
Annual bonus based on performance achieved
Private medical care with option to extend it to family members
Benefit System cards
Discount for Philips’ products
Relocation package applicable for people moving in from outside of Łódź region
Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)