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Philips Channel Account Manager - E-Commerce in Markham, Ontario

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Job Title

Channel Account Manager, E-Commerce

Job Description

We are in search for a results-driven Channel Account Manager within the CPG sector. This position will based in our Philips Canada office located in Markham, Ontario.

In this role, you will have the opportunity to :

Represent Philips and our products to the customer while consulting to provide total solutions to their needs. The ideal candidate will provide Channel and Customer support with a true understanding of the online and e-commerce landscape.

You are responsible for (but not limited to):

  • Understands segment and customer requirements and provides solutions in a consultancy way while meeting their needs

  • Assesses the customers’ business model, analyzes their strengths and weaknesses and identifies issues

  • Knows the customers’ vision, values, roadmap, business plan and budget

  • Uncovers solutions to problems to key stakeholders within customer’s organization

  • Provides detailed analysis of all Philips opportunities for each customer account.

  • Leverages relationships and analyses established by other Philips stakeholders

  • Creates solutions meeting customer requirements involving the entire Philips team. Develops and owns strategies for channel and accounts that will achieve business growth targets

  • Works with Retail Sales Director to develop overall channel sales plan, accurately forecasting possible deals for the year and ensures order volume and revenue targets are met

  • Order processing and shipment schedules are timely by communicating with logistics.Solutions provided would be part of the Total Philips story with value added bundled products

  • Ensures solutions will demonstrate results of the company’s key metrics (financial, market share, efficiency, effectiveness

  • Develops and executes sales plans

  • Work with Philips internal stakeholders to determine which products and programs will be offered to the Channel

  • Provides feedback/guidance to Product Management (ie market/competitive pricing, new products in the marketplace and competitive activity Develops customer specific planograms Design new product concepts and marketing support materials together with Marketing Department

  • Monitors and manages customer product mix and profitability

  • Negotiates solutions and closes deals by reaching agreements with mutual satisfaction to Customers

  • Successfully sells into competitive accounts and grows market share within assigned territory

  • Builds and maintains effective relationships with Philips Major Accounts at all levels in the buying organization and the Philips team

  • Develops and negotiates sales strategy with account category captains

  • Responsible for channel budgets, forecasts, AOP etc., including revenue and gross margins.

To succeed in this role, you will have the following skills and experience:

  • 5+ years account management experience in CPG industry

  • 2 + Years of hands on experience Amazon/E-Commerce

  • Completed University degree, BBA commerce preferred

  • Demonstrated track record of success in sales, strong knowledge and experience in using fact-based selling approach

  • Forecasting experience

  • Proven track record of success in sales with Consumer Products

  • Strong knowledge and experience in using fact-based selling approach

  • Excellent negotiation skills

  • Dynamic people and interpersonal skills

  • Ability to think ‘outside the box’

In return, we offer you

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

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