Philips is one of the world's top three medical device companies and we are a company that is focused on improving people's lives through meaningful innovation. With a century of history and more than 450 innovative products and services, our aim is to meet today's challenges in healthcare by creating solutions that deliver better care to more people at a lower cost.
For more than 15 years, Sleepeasy has been helping individuals breathe easier. Our commitment to sleep and respiratory therapy started in 1985 and it is through Sleepeasy our Consultants have played a key role in providing superior hands-on service to ensure our patients receive the support they deserve.
An opportunity has become available to work in our Melbourne Sleepeasy centre for a highly motivated individual with a strong sense of patient care to join our successful team. Working closely with patients to provide them with a superior level of support via the provision of Philips sleep and respiratory products and services, you will be someone who prides yourself on your outstanding patient care, clinical knowledge and strong consultative sales approach.
We are seeking an individual with strong customer focus who has the ability to take on challenges and ideally has experience as a CPAP Consultant or Sleep Technician who is keen to join Philips and build their career with us. Some of the key responsibilities are as follows:
Ensure national standards of patient care, compliance and documentation managed and implemented
Develop business relationships with Key Opinion Leaders and drive the success of each Sleepeasy within the territory
Work closely with the Sleepeasy Business Manager
Provide mobile Sleepeasy service (in specific cases)
Liaise with referrers to ensure follow up and maintenance of patient care
Ensure all administration for customer purchase is correct and accurate
Ensure inventory rentals and trial equipment is accurately monitored and maintained
Proactively contact the patient database and prospect for repeat business
To be considered, you will:
Have demonstrated experience in working within a sleep or respiratory related role
Possess a compassionate and highly professional approach towards working with patients
Have experience in growing a patient base and an aptitude for customer servicing and sales
Be a proactive self-starter with the ability to work autonomously
Have a tertiary qualification in Health/Science (advantageous)
This role will be primarily based at Carlton Sleepeasy, however there is a requirement to travel to other locations in Melbourne. As a result, we require individuals to have ready access to their own transport.
Here at Philips our goal is to improve the lives of 3 billion people a year by 2025. If you are interested in joining us on this journey, we invite you to apply.