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Philips Defect Investigation Technician in Murrysville, Pennsylvania


In this role, you have the opportunity to

Help build a high growth business that will help improve the lives of millions of people while advancing Philips journey as a global leader in Health Technology.

Operate relatively autonomous within procedures, methods and techniques, as an Associate Technician. You will perform non-repetitive assignments and decides on the method and sequence of work for Philips device repairs.

Position will be 1st shift and will transition to 2nd shift later this year

You are responsible for

· Conducting failure investigations on less complex products and perform the rework and repair. · Determining the approach from known solutions based upon technical knowledge.

· Documenting investigations and rework properly in the SAP Quality Notification system.

· Performing and/or assist in QCDSP responsibilities within the department.

· Effectively communicating with operators, fellow technicians, engineers and supervisors as required

· Navigating in our Intraweb's Quality System to find appropriate procedures.

· Being actively involved in the departments' QCDSP system and addressing basic problems through QEKs and 5Ys.

You are a part of The Philips Sleep & Respiratory Care (SRC) business, which exists to restore natural sleep and breathing. You will be part of the Manufacturing Operations team in the Murrysville, PA location.

To succeed in this role, you should have the following skills and experience

· Electrical Engineering Technology background preferred.

• Associate Degree Electrical Engineering Technology (or equivalent) OR

• Minimum of 2 years experience in an area of technical specialization.

• Minimum computer skills: Windows, Word, Excel, Outlook.

• Duties and tasks are generally repetitive.

• Assists in more advanced functions as part of training and development (i.e. DI technician & equipment repair working together to isolate problems between test stations and device, etc.).

Must be able to:

• Work independently and under supervision and from explicit verbal and written instructions.

• Recognize a need to complete assigned tasks/responsibilities in a timely manner.

• Receive feedback from supervisors and peers for self-correction and improvement.

• Assist in training and mentoring other Technicians

• Conduct failure investigations on somewhat more complex products and perform the rework/repair (where required), and document such investigations properly in the SAP Quality Notification system.

• Provide additional SAP data regarding failure as requested by various customers.

• Have general understanding of assigned product test stations and the ability to isolate issues between the test station and the product.

• Assist in developing training materials including Defect Investigation Procedure, Coding Guides, etc. May perform and/ or assist in QCDSP responsibilities within the department.

• Assist in projects for development.

Minimum Computer Skills:

• Microsoft -- WORD, Excel (basic - intermediate), Windows Navigation.

• Basic SAP experience: must be able to gather and provide line yield data, open and close QN's, and find documents in SAP.

• Must be able to navigate Quality Resource center to find appropriate procedures.

In return, we offer you

To take initiative within cross functional manufacturing groups, to educate on device data and drive the reduction in overall device failures.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .

Find out more info about Philips at

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.