In this role, you have the opportunity to
Lead a team of market facing leads to:
Improve Customer experience through seamless alignment between markets and supply chain for order execution, escalations and large deal alignment.
Provide a point of escalation for markets for medical devices
Interface across all of medical devices to simplify communication for the markets.
You are responsible for
Leading a team of market leads (NA, LATAM, EU, and APAC) for Medical devices organization
Being the escalation point for markets (and resolving escalations)
Driving overall customer service improvement by advocating for the customers globally and creating a seamless interface with markets
Being responsible for order fulfillment, on time delivery and escalation management
Ensuring the interests of markets are aptly reflected in allocation and prioritization
Providing market perspective to Supply Chain organization for overall forecast capability
You are a part of
Supply Chain Medical Devices organization. This position holder will be reporting to Customer Delivery Leader.
Global Order Fulfillment Leader could be based in Cambridge, MA, Murrysville, PA, or work from home.
This is a very exciting time to be joining Philips as the Medical Devices organization is expanding.
To succeed in this role, you should have the following skills and experience
End to End knowledge of Supply Chain process
10 + years of Leadership and Stakeholder Management experience
Strong Analytical background and Business acumen
Ability to manage the team across the globe
Daily Management Skills
In return, we offer you
The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.
Named one of the Top 50 Happiest Companies in America, we enable our employees to create a legacy in life through their work and support their development through people-centric learning, total rewards and personalized development planning programs.
As a winner of Pittsburgh Tech 50 Awards, Philips stands out in this tech and innovation crowd as a direct result of our efforts and commitment to those we are impacting.
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, flexible work schedule, access to local well-being focused activities, and positive and supportive work atmosphere.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.