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Philips Contract Operations – Vendor Contract Specialist in Nashville, Tennessee

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In this role, you have the opportunity to

Manage contracts with Philips' vendors, which includes quote sourcing, PO creation and relationship management.

This role reports into the Customer Fulfillment Center, located in our Nashville, TN location. Be the first to help start up our brand new location in Nashville and join the Contract Operations team.

You are responsible for (but not limited to)

  • Analyze contract requirements, special provisions, and terms & conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures

  • Act as liaison with the service business in creating internal purchase orders

  • Communicate contract policy and practices to internal business partners

  • Attention to detail ensuring contract review, approval and execution are in accordance with corporate and/or business practices

  • Prepare and administer routine correspondence and contract documentation to ensure timely and coordinated submittal

  • Maintain purchasing records in the ERP system

  • Ensure all approval and contract documentation are complete and correctly stored in the approved repository and information is accurately entered into SAP

  • Manage all reports for blocked/parked items from Accounts Payable

  • Partner with Accounts Payable and other internal partners to resolve vendor invoice disputes in relation to long term contracts

  • Partner with Purchased Services and field teams to ensure Philips is PM compliant in relation to long term contracts and the entitlements that are created

  • Conduct research to support audits and/or facilitate business performance compliance

  • Communicate with management and other internal departments for gathering and analyzing data required to resolve conflicts or infringements

  • Possess extensive knowledge in departmental systems and tools

  • Utilize critical thinking to analyze complex contract requirements, special provisions, internal approvals, and terms and conditions to ensure compliance with appropriate laws, regulations and corporate policies

  • Communicate contract policies and practices to the internal business partners

  • Interface with senior management regarding solutions to complex issues

  • Participate in Daily Management meetings

  • Create and maintain departmental procedures

  • In-depth knowledge of cross functional processes and quality impact throughout the value chain

  • Ability to work with business partners; streamlining processes and creating cross-functional partnerships

  • Manage increasingly competing priorities and deadlines, providing outstanding support to our internal partners and external customers

  • Proactively support teammates with workload volume as bandwidth allows.

  • Evaluate risk, accuracy, and completeness of the solution to ensure proper contract entitlement.

  • Build and maintain winning partnerships with external vendors to facilitate smooth contracting and accounts payable processes for all subcontracts

  • Assist sales teams with vendor quotations and contract features as necessary to accelerate the contracting process

  • Manage the cancellation of subcontract purchase orders, minimizing business impact

  • Consult with Sales, Legal, Finance, Accounts Payable and other internal partners regarding status of pending requests; escalate issues as needed

  • Provide accurate margin data to Sales Operations and Multivendor Operations to support situational creation of long term contracts

  • Explore growth opportunities with internal business partners to assist in delivering superior customer value through the long term service contract process

  • Seek out opportunities to challenge yourself and others; finding new ways to positively affect the team, the customer, and the business

  • Participate in or lead project development and execution for continuous improvement

  • Display role model behavior; Train and coach others as opportunities arise

  • Support other business functions to achieve shared business objectives

You are a part of a team

The ideal candidate is a strong independent contributor that works well in a team environment. The candidate is also proactive, has strong leadership, demonstrates excellent analytical and problem solving skills, is detail-oriented and has experience in supporting high volumes.

To succeed in this role, you should have the following skills and experience

  • Associate’s degree preferred, or equivalent experience

  • 2 years of sales support experience within a customer service and/or sales operations organization preferred

  • Passion for customer experience, operational excellence and continuous development

  • Eager to take on new tasks/responsibilities; develops and shares best practices

  • Excellent and concise oral and written communication skills, including active listening

  • Strong interpersonal skills, with positive attitude

  • Strong organizational skills and aptitude for detail

  • Proven ability to use good judgment and make confident decisions in line with defined policies and procedures

  • Highly resilient with ability to work in fast-paced environment, adapting to and advocating change

  • Ability to work under minimal supervision on day-to-day activities, maintaining a high degree of integrity

  • Proven ability to consistently prioritize and manage deadlines

  • Practitioner of continuous improvement methodologies

  • Overtime as required to meet business demands

  • Intermediate skills in MS Office (Word and Excel)

  • Intermediate math skills and business acumen

  • Proficient typing and 10-key data entry by touch

  • Extensive knowledge of Philips Healthcare products and industry standards desired

  • In-depth knowledge of SAP and CRM preferred

  • Accounts Payable experience/knowledge welcomed

In return, we offer you

We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents. This job comes with a competitive salary, excellent benefits and up-to-date training.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Job Description

In this role, you have the opportunity to

Manage contracts with Philips' vendors, which includes quote sourcing, PO creation and relationship management.

This role reports into the Service contract department, located in our Nashville, TN location.

You are responsible for (but not limited to)

  • Analyze contract requirements, special provisions, and terms & conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures

  • Act as liaison with the service business in creating internal purchase orders

  • Communicate contract policy and practices to internal business partners

  • Attention to detail ensuring contract review, approval and execution are in accordance with corporate and/or business practices

  • Prepare and administer routine correspondence and contract documentation to ensure timely and coordinated submittal

  • Maintain purchasing records in the ERP system

  • Ensure all approval and contract documentation are complete and correctly stored in the approved repository and information is accurately entered into SAP

  • Manage all reports for blocked/parked items from Accounts Payable

  • Partner with Accounts Payable and other internal partners to resolve vendor invoice disputes in relation to long term contracts

  • Partner with Purchased Services and field teams to ensure Philips is PM compliant in relation to long term contracts and the entitlements that are created

  • Conduct research to support audits and/or facilitate business performance compliance

  • Communicate with management and other internal departments for gathering and analyzing data required to resolve conflicts or infringements

  • Possess extensive knowledge in departmental systems and tools

  • Utilize critical thinking to analyze complex contract requirements, special provisions, internal approvals, and terms and conditions to ensure compliance with appropriate laws, regulations and corporate policies

  • Communicate contract policies and practices to the internal business partners

  • Interface with senior management regarding solutions to complex issues

  • Participate in Daily Management meetings

  • Create and maintain departmental procedures

  • In-depth knowledge of cross functional processes and quality impact throughout the value chain

  • Ability to work with business partners; streamlining processes and creating cross-functional partnerships

  • Manage increasingly competing priorities and deadlines, providing outstanding support to our internal partners and external customers

  • Proactively support teammates with workload volume as bandwidth allows.

  • Evaluate risk, accuracy, and completeness of the solution to ensure proper contract entitlement.

  • Build and maintain winning partnerships with external vendors to facilitate smooth contracting and accounts payable processes for all subcontracts

  • Assist sales teams with vendor quotations and contract features as necessary to accelerate the contracting process

  • Manage the cancellation of subcontract purchase orders, minimizing business impact

  • Consult with Sales, Legal, Finance, Accounts Payable and other internal partners regarding status of pending requests; escalate issues as needed

  • Provide accurate margin data to Sales Operations and Multivendor Operations to support situational creation of long term contracts

  • Explore growth opportunities with internal business partners to assist in delivering superior customer value through the long term service contract process

  • Seek out opportunities to challenge yourself and others; finding new ways to positively affect the team, the customer, and the business

  • Participate in or lead project development and execution for continuous improvement

  • Display role model behavior; Train and coach others as opportunities arise

  • Support other business functions to achieve shared business objectives

You are a part of a team

The ideal candidate is a strong independent contributor that works well in a team environment. The candidate is also proactive, has strong leadership, demonstrates excellent analytical and problem solving skills, is detail-oriented and has experience in supporting high volumes.

To succeed in this role, you should have the following skills and experience

  • Associate’s degree preferred, or equivalent experience

  • A minimum of 2 years of sales support experience within a customer service and/or sales operations organization preferred

  • Passion for customer experience, operational excellence and continuous development

  • Eager to take on new tasks/responsibilities; develops and shares best practices

  • Excellent and concise oral and written communication skills, including active listening

  • Strong interpersonal skills, with positive attitude

  • Strong organizational skills and aptitude for detail

  • Proven ability to use good judgment and make confident decisions in line with defined policies and procedures

  • Highly resilient with ability to work in fast-paced environment, adapting to and advocating change

  • Ability to work under minimal supervision on day-to-day activities, maintaining a high degree of integrity

  • Proven ability to consistently prioritize and manage deadlines

  • Practitioner of continuous improvement methodologies

  • Overtime as required to meet business demands

  • Intermediate skills in MS Office (Word and Excel)

  • Intermediate math skills and business acumen

  • Proficient typing and 10-key data entry by touch

  • Extensive knowledge of Philips Healthcare products and industry standards desired

  • In-depth knowledge of SAP and CRM preferred

  • Accounts Payable experience/knowledge welcomed

In return, we offer you

We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents. This job comes with a competitive salary, excellent benefits and up-to-date training.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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