In this role you have the opportunity to:
Serve as a core ACG (Aging & Care Giving) team member, providing exceptional service to all customers and business partners, as well as be a subject matter expert for all pricing, billing and system maintenance and finance related questions and processes.
You are responsible for
Executing billing system tasks and customer account activities that support ACG business units to ensure accurate and timely billing, contract compliance and resolution of customer pricing requests and financial operations issues
Monitoring and maintaining data for accuracy and integrity to support Financial Operations, Analytics and Reporting, and Internal Control testing functions
Supporting various EDI transactions to ensure billing submissions and interfaces are performing as designed
Assisting with analysis, reporting and resolution of billing functions, pricing, subscriber transitions/conversions, contractual and compliance related communication and risks, and data integrity across various systems thru multiple communication methods
Assisting with administration of payer clearinghouses/websites/portals and external interfaces to successfully maintain the electronic and/or systematic billing processes
Collaborating with stakeholders such as Operations, Sales, Contracts, Finance, Marketing, and IT departments to ensure smooth project implementations and the resolution of Financial Operations requests or discrepancies
Maintaining excellent relationships with 3rd party vendors, payers, clearinghouses, and/or trading partners to support EDI operations
Capturing and maintaining timely, accurate, and thorough documentation of processes, data and reporting standards for Pricing, Internal Controls and EDI functions in both manual and electronic platforms
Facilitating teach backs and process improvements to further the success of ACG Financial Operations
Additional duties and responsibilities as required and/or assigned
You are a part of
Philips’ Aging and Care Giving (ACG) team, which is part of the Global Business Services (GBS) hub in Nashville, TN – responsible for leading operational execution, reducing complexity, and increasing efficiencies as the in-house team that continuously improves performance to better support our customers. The Philips GBS Nashville hub has experienced significant growth in the Greater Nashville area since the original announcement of adding 800+ jobs in 2017. Philips is a global leader in health technology, and we are looking to build the team in Nashville with passionate, inspirational, collaborative, and diverse professionals empowering excellence around the world for Philips to achieve our mission to improve the lives of 3B people a year by 2030.
To succeed in this role, you should have the following skills and experience
Associates Degree, Bachelor’s degree preferred in Business, Information Systems, Finance or related course of study
1+ years reporting, data maintenance and billing system experience
1+ years EDI medical billing with intermediate knowledge of healthcare EDI processes and standard formats
Technically savvy with a high aptitude to learn new programs, system integrations, business processes and comfortable using software, including (but not limited to):
Billing and Reporting software, MS Office, Insurance Portals, and Electronic Claims Submissions.
Strong Microsoft Excel, Access and SharePoint skills a plus
Detail-oriented with strong problem-solving skills; good at finding ways to standardize and improve, championing quality and a continuous improvement mentality
Ability to gain the cooperation of others in pursuit of process excellence using strong written and verbal communication skills
In this role we offer you
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .
Find out more info about Philips at www.philips.com/na/careers
Ready to start improving lives by putting your personal skills & passions to work?
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.