In this role, you have the opportunity to
Serve as a core Financial Services Operations team member, providing exceptional service to all customers and business partners, including Subscribers, Caregivers, Payers, Programs, Installers, Referral Sources, as well as be a subject matter expert for all billing and finance related questions and processes.
You are responsible for
Ensuring timely control testing and approvals
Ensuring tasks associated with transitions are assigned and completed by responsible person(s) dependent on offering (LMS, PSF, OS, GSD)
Transitioning new subscribers onto Philips platform resulting in increases in sub count and revenue recognition
Work closely with programs throughout transition process to manage and ensure accuracy of information
Administrative and IT responsibilities supporting manager and department
Additional duties and responsibilities as required and/or assigned
To succeed in this role, you should have the following skills and experience
Associates Degree, Bachelors preferred
5+ years of financial and customer service experience
Must be technically savvy and comfortable using software, including, but not limited to:
Word, Excel and Outlook
Excellent customer service skills with strong written and verbal communication skills
Strong work ethic with proven track record of accuracy, dependability and consistency
Must be able to think independently, have strong problem solving skills, and have a continuous improvement mentality.
In this role we offer you
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .
Find out more info about Philips at www.philips.com/na/careers
Ready to start improving lives by putting your personal skills & passions to work?
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.