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Philips Manager, Medical Billing & Financial Operations (Government Services Division) in Nashville, Tennessee


In this role, you have the opportunity to

This position is responsible for leading and planning the billing operations for the department. In addition, this individual will be responsible for designing, implementing and enforcing policies and procedures, as well as streamlining effective billing processes across multiple revenue streams (Direct to Consumer, 3rd Party Insurance, and Healthcare Providers). This position is a highly visible role and requires a strong leader with the ability to prioritize, plan, and direct the department.

You are responsible for

  • Overseeing and streamlining of the medical billing and collections processes; including CPT and ICD-10 compliance

  • Overseeing and improving he data integrity amongst all business lines

  • Month-end closing of the billing group information

  • Leading the planning and implementation of quality assurance for all processes

  • Special program/billing planning and implementation

  • Development of leadership and organizing staff meetings, discussions and planning, and team building activities

  • Operating as a key contact for problem escalation and customer service

  • Assist with the implementation of new billing systems and process flows

  • Prepare and present reports on Revenue Cycle activities for leadership

  • Perform additional duties and projects as requested You are a part of In 2017, Governor Bill Haslam announced that Philips would be bringing 800 new jobs to Tennessee at . Since the announcement, Philips Global Business Services North America has continued to expand and develop in the Greater Nashville area. Philips is a global leader in health technology that makes life better for people, like you, through meaningful innovation. This position will be a part of our Global Business Services (GBS) group responsible for leading operational execution, reducing complexity and increasing efficiencies as the in-house team that continuously improves performance to better support our customers. We are looking to build a new team in Nashville of passionate, inspirational, collaborative and diverse professionals empowering excellence around the world for Philips to achieve our mission to improve the lives of 3B people a year by 2030. To succeed in this role, you should have the following skills and experience

  • Bachelor’s Degree in Accounting/Finance/Business Management is preferred

  • 8+ years of relevant medical billing/coding and financial operations experience

  • 3+ years of supervisory experience in a billing or accounts receivable environment with exposure to the following: 3rd party insurance billing, direct to consumer, and direct to businesses

  • Strong computer literacy experience is essential. Must be technically savvy and comfortable using software, including, but not limited to: PeopleSoft, SAP, MS Office, and Electronic Claims Submission (Clearinghouses and Data/Claim Scrubbers). High aptitude to learn new programs, system integrations, and business processes.

  • Experience in a reoccurring revenue billing and collections

  • Experience in CPT and ICD-10 coding; familiarity with medical terminology

  • Excellent customer service skills and strong written and verbal communication skills

  • Ability to manage relationships with various stake holders

  • Ability to multi-task and work courteously and respectfully with fellow employees, clients and patients

  • Strong work ethic with proven track record of accuracy, dependability and consistency

  • Must be able to think independently, have strong problem solving skills, and have a continuous improvement mentality

  • Team player, ability to gain the cooperation of other in pursuit of company goals

  • Demonstrated ability and willingness to act as a role model for team and the ability to manage multiple tasks in a fast-paced environment

In return, we offer you

We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents. This job comes with a competitive salary, excellent benefits and up-to-date training.

Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to the Greater Nashville area.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223 , option 5, for assistance.