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Philips Operational Excellence and PMO Lead in Nashville, Tennessee


In this role, you have the opportunity to

Drive Operational Excellence through the deployment of Continuous Improvement methodologies throughout the End-to-End customer value chains within the GBS hub. Establish a Lean Thinking and learning organization through Change Management and Lean Leadership. Establish a culture of Daily Management and Problem Solving in all areas of the business with ongoing coaching throughout all levels of the organization. This role will establish a lean culture and execute on a mutually agreed Continuous Improvement deployment plan for the hub.

You are responsible for (but not limited to)

  • Responsible for the development and implementation of performance metrics to provide the management team the necessary insights to drive a high level of performance to meet customer needs and expectations

  • Works closely with the Business Transformation organization to ensure proper BT deployment in place within the hub

  • Drive continuous improvements in the hub via standardization via end2end optimization, lean, advanced technologies and digitalization

  • Owns the Project Management and Continuous Improvement resources within the Nashville hub

  • Supports leadership in the implementation and execution of different projects for the hub

  • Operates as the Lean Champion within the hub and develops Lean capabilities across the hub

  • Works closely with the process lead and functional leader to drive cross value chain E2E integration

  • Establishes Daily Management reporting for Hub Leadership team and provides coaching on Lean and Continuous Improvement processes

  • Other duties and responsibilities as assigned

You are a part of a team

The Lean Champion reports to the Continuous Improvement/PMO Senior Leader in the Global Business Services hub and is dedicated to the deployment of Continuous Improvement initiatives across the hub. The Lean Champion is part of the Global CI network of Lean Champions and CI/PMO members.

This position will be a part of our Global Business Services (GBS) group responsible for leading operational execution, reducing complexity and increasing efficiencies as the in-house team that continuously improves performance to better support our customers. We are looking to build a new team in Nashville of passionate, inspirational, collaborative and diverse professionals empowering excellence around the world for Philips to achieve our mission to improve the lives of 3B people a year by 2030.

To succeed in this role, you should have the following skills and experience

  • Master’s or Bachelor’s degree; or equivalent degree of education and experience is preferred

  • 5+ years of relevant experience managing Lean initiatives and standardization of processes

  • Certified Lean Advanced or preferably Lean Master and/or Master Black Belt is highly preferred

  • Strong background in Lean business transformation experience in a corporate office environment, shared services experience is a plus

  • Proven track record in building a lean culture and a passion for Continuous Improvement

  • Ability to enthuse colleagues in Lean Thinking as a business necessity

  • Ability to take a hands-on and pragmatic approach

  • Demonstrated experience leading large projects

  • Ability to be self-critical (Hansei)

  • Experience with Change management is highly preferred

  • Strong Communication Skills

  • 25% travel

In return, we offer you

A dynamic working environment in an innovative business, offering you excellent opportunities to further develop your talents. We offer a competitive salary, excellent benefits and long-term career opportunities.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223 , option 5, for assistance.