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Job Information

Philips Operational Excellence Change Agent in Nashville, Tennessee


In this role, you have the opportunity to

Partner with the Operational Excellence & PMO team to establish a culture of Continuous Improvement and drive lean methodologies at our Global Business Services hub in Nashville, Tennessee. In this role you will drive lean thinking at the Global Business Services (GBS) hub, establish lean-focused daily management meetings, operate as an active participant in all problem solving sessions with your assigned departments, and provide ongoing coaching to leaders across the organization.

You are responsible for (but not limited to)

  • Responsible for the development and implementation of performance metrics to provide the management team the necessary insights to drive a high level of performance to meet customer needs and expectations

  • Drive continuous improvement activities in the hub via standardization via E2E (End to End) optimization, lean, advanced technologies and digitalization

  • Develop and coach the value stream team members on Daily Management and Problem Solving

  • Provides Lean Basics and Problem Solving training sessions for the Nashville Hub, as scheduled by the Hub leadership team

  • Other duties and responsibilities as assigned

You are a part of

Philips’ Operational Excellence team within our Global Business Services (GBS) hub. This team is responsible for leading operational execution, reducing complexity and increasing efficiencies as the in-house team that continuously improves performance to better support our customers. Philips is a global leader in health technology and we are building a team in Nashville with passionate, inspirational, collaborative and diverse professionals empowering excellence around the world for Philips to achieve our mission to improve the lives of 3B people a year by 2030.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s degree; or equivalent degree of education and experience is preferred

  • 3+ years of Continuous Improvement experience in a corporate office environment (non-manufacturing) with daily management sessions or regularly scheduled lean-focused meetings

  • Experience facilitating continuous improvement events (Kaizen events, Lean Workshops, Value Stream Mapping analysis, etc.)

  • Ability to identify process waste and recommend effective solutions through problem solving

  • Strong passion for Lean Culture and process improvement

  • Ability to influence and lead the required change for a sustainable lean environment

In return, we offer you

A dynamic working environment in an innovative business, offering you excellent opportunities to further develop your talents. We offer a competitive salary, excellent benefits and long-term career opportunities.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223 , option 5, for assistance.