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Philips Payer Specialist in Nashville, Tennessee


In this role, you have the opportunity to

The Payer Specialist position is a key role in the Government Services Department. This position is responsible for establishing as well as updating all payer information related to billing, service and intake. They will be a key liaison between contracts, operations, and billing.

You are responsible for

  • Serves as a subject matter expert on revenue cycle/claim payment rights per contract and regulatory provisions for payers (i.e. file and appeal limits, accepted CPT/Diagnosis codes, NPI’s,).

  • Serves as a subject matter expert on intake and service payer requirements for Government Services (i.e. installations and service requirements).

  • Subject matter expert on all top payers.

  • Creates and maintains current information for all payers.

  • Ensures revenue cycle, including, service, intake and billing has access to and current key information on all payers (matrix management).

  • Assimilates and distributes payer information to revenue cycle leaders and team members.

  • Patrols payer websites, newsletters and related information to ensure current information is captured, reported and stored in payer information data repository as well as communicated to relevant parties.

  • Acts as a liaison regarding payer information to stakeholders.

  • Serves as a key contact for contract renewals as well as need contracts; ensures all appropriate Government Service information is obtained, verified and entered into Payer Matrix database.

  • Other duties as required and/or assigned

You are a part of

Philips Lifeline, Government Services Division, customer service dept. working with nationwide states on their Government service’s needs. The team is responsible for updating accounts accurately and in a timely manner to ensure the end user is not at risk and there are no billing implications.

To succeed in this role, you should have the following skills and experience

  • Associates degree, preferred

  • 5+ years of medical billing experience

  • Strong understanding of medical terminology, insurance and reimbursement procedures

  • Strong customer service philosophy and demonstrates exemplary customer service through demeanor, approach to relationships with employees and customers, and through leadership style

In return, we offer you

We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents. This job comes with a competitive salary, excellent benefits and up-to-date training, as well as learning and development opportunities through Philips University.

Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to the Greater Nashville area.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance