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Job Information

Philips Sr. Deductions Specialist in Nashville, Tennessee


In this role, you have the opportunity to take an active role in our team of Senior Deductions Specialists who are responsible for reviewing and identifying large client-high volume deductions, resolving where applicable, or partnering with our internal teams where needed, at Philips’ Healthcare North American by maintaining excellent relationships with our customers, internal finance leadership, and cross-functional business partners. In this role, you would be part of the Global Business Services team, reporting to a Senior Collections Manager within Philips Finance Organization (FinOps).

You are responsible for (but not limited to)

  • Accountable for reviewing any deductions or short paid invoices, identifying root cause, and collaborating with the internal department(s) to expedite dispute resolution

  • Partner with clients and identify ways to better align Philip’s processes with the client’s processes to reduce future deductions, and create efficiencies overall

  • Contact clients with past due balances, due to rejected deductions in the portfolio to obtain payment, payment commitment, and follow up on payment promises

  • Assist the cash applications department with resolving payment application discrepancies ensuring adjustments are completed in a timely fashion

  • Meet or exceeds targeted collections metrics, reducing past dues, bad debt reserve exposure, and other quantitative targets

  • Support and develop accounts receivable lean process improvements

To succeed in this role, you should have the following skills and experience

  • Bachelor’s degree in Finance, Accounting, Business Administration, or other related field preferred

  • 3+ years of related experience in the sphere, preferably in a shared service environment

  • A professional candidate with “Big Box Retail” deductions experience

  • Basic knowledge of accounting principles preferred

  • Experience within the healthcare or medical manufacturing industry is beneficial

  • SAP or Oracle accounting application experience preferred

  • Knowledge or experience working with Excel specifically (Vlook up and pivot tables) and Outlook 2016

In return, we offer you

  • A career with a world-class brand committed to improving people’s lives through innovation

  • Global multi-functional opportunities to advance your career

  • Certification and training towards best in class skill development and specialization

  • Strong leadership and mentorship from a group of seasoned professionals

  • The chance to be a part of a new group that is powering excellence at Philips

  • We are offering an opportunity to be part of a team of professional individuals that work in a growth and development culture.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance