Enterprise Program Executive - Healthcare Informatics, North America
In this role, you serve as the face of Philips at New York Presbyterian (NYP) health system. The Enterprise Program Executive (EPE) oversees the deployment and ongoing adoption of Philips healthcare informatics programs spanning the entire health system. The EPE will lead all aspects of solution and services design, deployment for the Philips IntelliSpace Enterprise Edition (ISEE) suite of interoperable healthcare informatics applications and services for NYP. ISEE helps health enterprises’ further improve quality of care while meeting the evolving challenges of budget constraints and the management, interoperability, security and value maximization of health data, and IT platforms through a services delivery model.
The EPE is responsible for working closely with the NYP’s key stakeholders including C-level leadership, clinicians, IT professionals and project team members to ensure ISEE enables the NYP to achieve desired outcomes and expected value. Further to serve as an advisor, leading and/or facilitating clinical, IT and business strategy focused discussions that will help to ensure the long-term success of the managed services program and overall partnership with NYP.
You are responsible for (but not limited to):
Delivering success through ISEE and
Managing all aspects of the business relationship with NYP and the primary escalation for healthcare informatics
Overseeing all activities of project or program team members, ensuring completion of assigned tasks in accordance with schedule, resources, cost, performance, and quality objectives
Ensuring all aspects of project success through the execution of project work plans in accordance with project/program Statement of Work (SOW), while revising the SOW as appropriate to meet changing needs, requirements and NYP expectations
Establishing and maintaining strong relationships in the C-Suite and with clinical, operational and IT leadership throughout the NYP organization
Understanding the Philips solutions offerings and leveraging that knowledge to ensure continued adoption of the solutions and related capabilities across the NYP organization
Maintaining a governance model and frequent cadence with key NYP stakeholders as it relates to decision making, priority setting and strategic collaborative initiatives
Collaborating with the NYP to identify, prioritize and achieve desired outcomes and key performance indicator metrics
Identifying and remediating program issues and risks, as they arise, in a proactive manner
Driving industry best practices into solutions and service design, architecture and delivery
To succeed in this role, you should have the following skills and experience
A successful track record of account, project, program or services management experience with enterprise imaging and/or enterprise health records solutions at large and complex health systems
Strong track-record of senior relationship management including frequent and longitudinal engagement with executives and/or influential customers
Robust knowledge of clinical workflows on a departmental and clinical level strongly preferred
A commensurate problem solver with a high sense of responsibility to deliver impactful results, often through influence and highly effective collaboration
Experience driving impact for and with customers, either through consulting, customer success or research
First hand strategic and operating experience and a proven capability to wear many hats and will have the capacity to drive numerous complex projects forward simultaneously
Extensive experience in negotiating with customers, as well as management and influence of senior level leaders
Experience working across organizational boundaries, as well as working in a global organization across various cultures and departments.
Strong interpersonal skills with excellent negotiation, facilitation and conflict resolution skills
Excellent written and verbal communication skills
Strong command of Microsoft Office Suite, including MS Excel, Access, PowerPoint, SharePoint, Salesforce.com
Master’s degree is preferred in relevant field of study with 10+ years professional experience
In return, we offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents. This job comes with a competitive salary, excellent benefits and up-to-date training.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .
Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.