If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.
In this role, you have the opportunity to
We challenge you to join Philips Healthcare as a Clinical Relationship Manager where you will WOW our customers by using your strong technical skills in providing the best in class customer service! This position will be based in the Philadelphia, PA area* where you will stretch your skills by serving as a clinical liaison and manage the clinical relationship between Philips and the customer. You will use your experiences to engage the customer for the purpose of optimizing clinical performance and image quality, planning procedure growth, and managing customer expectations.
You are responsible for (but not limited to)
Primarily responsible for developing and maintaining the clinical relationship within the defined region
Provide clinical assessments with customers and be able to provide a clear solution to the customer to drive revenue opportunities
Participate in customer engagements by Commercial Sales, Marketing, Internal Sales, Customer Services, and the modality business department by assisting with site visits, system demos, and customer presentations as needed.
Lead and/or coordinate Clinical Education initiatives and offerings
Utilize data sources and reports to identify customer training needs and opportunities
Engage customer in planning discussions regarding optimal clinical use of their system
To succeed in this role, you should have the following skills and experience
Prefer candidate to be registered and in good standing with appropriate credentialing body for specific modality
B.S. degree or equivalent preferred.
At least 6 years modality experience including advanced clinical areas such as C/V, GI, WHC, VASC, POC.
Philips experience preferred, to include legacy products
Strong technical understanding of modality technologies and clinical applications
Must have proven track record of successful selling experience reflecting the achievement of annual targets
Excellent communication and customer management skills
Project management experience preferred
Knowledge Skills and Abilities
Extensive domestic and overnight travel is required. Driving and/or air travel is 80% or greater
Ability to lift and carry up to 25 pounds
Previous exposure to hospital environment is required
Must be able to discuss education options and be comfortable selling the customer clinical education and clinical services
Effective presentation skills
The territory for this job will be NJ, DE, DC, MD, Eastern PA and Eastern NY (minus NY Metro). The preferred location is the Philadelphia, PA area, Candidate must reside in a city within their territory that holds the majority of their customer base and be located near a major (non-regional) airport (within 1 hours drive) to be considered.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran