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Job Information

Philips Insurance Specialist in Plymouth, Minnesota


In this role, you have the opportunity to

Verifies insurance policy benefit information and obtains Authorization/Precertification. Assist in identifying problems and ensures that the insurance is accurate on the patient account. Ensures insurance information and appropriate referrals have been completely and accurately obtained.

You are responsible for:

  • Verifies insurance policy benefits for patients with carriers and employers. This includes primary, secondary and tertiary carriers.

  • Ensures all insurance information has been completely and accurately obtained. Documents all pertinent insurance information. Documents information given or received to support actions taken on insurance charges or referral issues.

  • Identifies special policy clauses or pre-existing conditions and verifies effective date of policies.

  • Documents patient’s fiscal responsibility in system and communicates to internal staff the patient’s and insurance responsibility a professional manner.

  • Notifies appropriate work units of patient’s insurance coverage, authorizations, or status.

  • Reviews payer guides to understand the contract provisions related to verifications and authorization requirements. Submits guide discrepancies to Supervisor/Manager to ensure guide is current and up-to-date.

  • Provides support to Customer Care, Clinical and Sales teams by responding to inquiries regarding the status of a patient’s insurance verification or authorization status.

  • Attends HIPAA training and other training sessions as required

  • Understand and comply with all applicable company policies and procedures

  • Assists with answering process related questions for new hires

  • Participates in company meetings, as necessary

  • Performs other duties as assigned

You are a part of:

Insurance team – RespirTech

To succeed in this role, you should have the following skills and experience:

  • High school diploma or equivalent; some college preferred

  • One year of healthcare related experience

  • Excellent communication skills, both verbal and written

  • Demonstrate superior customer service skills

  • Process and detail oriented

  • Strong computer skills

  • Strong analytical and problem solving skills in complex situations

  • Ability to work independently and as part of a team

  • Strong skills in fostering cross-functional working relationships

In return, we offer you

Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.