null In this role, you have the opportunity to be responsible for global support and services related to the Philips University learning platform: Cornerstone. Are you able to provide world class support, handling multiple requests at the same time and set the correct priorities in a challenging and dynamic international environment? Then this is a unique opportunity for you! You are responsible for
Handling multiple learning requests/demand from learners and managers at the same time and set the correct priorities in a challenging international global environment
Support new releases of Cornerstone and assess impact by providing clarity and direction aligned with Cornerstone configuration options and new functionalities Support the global Philips workforce in any challenges they experience before and during training
Provide standard services related to various processes of the Philips University in Cornerstone, like the setup of classroom events, deploying online courses and curricula.
Work according to defined standards and policies, ensuring compliance with regulations and data privacy.
Actively drive process and solution improvements
Work with the global PPS teams on continuous standardization and knowledge transfer
You are a part of The HR Learning Solutions team that is part of the Human Resources Integrated People Services organization of Philips (IPS). IPS is responsible for the delivery of high quality, timely, cost effective, common and standardized people services to the business. A team of about 25 HR professionals is delivering HR Learning Services & Solutions to Philips employees, managers and the Philips University. Some of our HR Learning Services colleagues are employed in one of the regional shared service centers across the world. You will work from the Pune office directly with a team of 12 professionals in Eindhoven (Netherlands) and Pune (India). You will directly report to the Director Global Learning Solutions. To succeed in this role, you should have the following skills and experience
Academic (Bachelor) qualification and 3-5 years of relevant working experience in HR/IT projects and services
Ability to learn technology quickly through instruction and self-training
Knowledge of HR Learning systems and processes (Expert knowledge in Cornerstone is a plus)
Strong customer orientation and an excellent team player
Change agent with good facilitating and project management skills, with a ‘can-do’ mentality
Knowledge of quality systems and tools (Lean, Six Sigma, etc.)
Good cultural awareness and ability to work with individuals from different cultural backgrounds
Functional and technical experience with business analysis, requirements gathering abilities and documentation
Self-motivated, innovative person with analytical, problem solving, organizational, and interpersonal skills with the ability to adapt to changes and new ideas
Candidate must be organized, detail-oriented, and have strong written and verbal communication skills
In return, we offer you We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:
A variable bonus based on both Philips results and personal performance
Extensive set of tools to drive your career, such as a personal development budget, training and coaching
Solid company pension scheme and attractive collective health insurance package
Healthy work-life balance
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.