Philips IPS Learning Process & System Specialist in Pune, India

Your challenge

As an Advisor Learning in Philips Integrated People Services, you are responsible for global support and services related to the Philips University learning platform: Cornerstone. Are you able to provide world class support, handling multiple requests at the same time and set the correct priorities in a challenging and dynamic international environment? Then this is a unique opportunity for you!

Your responsibilities

  • Handling multiple learning requests/demand from learners and managers at the same time and set the correct priorities in a challenging international global environment

  • Support new releases of Cornerstone and assess impact by providing clarity and direction aligned with Cornerstone configuration options and new functionalities Support the global Philips workforce in any challenges they experience before and during training

  • Provide standard services related to various processes of the Philips University in Cornerstone, like the setup of classroom events, deploying online courses and curricula.

  • Work according to defined standards and policies, ensuring compliance with regulations and data privacy.

  • Actively drive process and solution improvements

  • Work with the global PPS teams on continuous standardization and knowledge transfer

We are looking for

A candidate who is/has:

  • Academic (Bachelor) qualification and 3-5 years of relevant working experience in HR/IT projects and services

  • Ability to learn technology quickly through instruction and self-training

  • Knowledge of HR Learning systems and processes (Expert knowledge in Cornerstone is a plus)

  • Strong customer orientation and an excellent team player

  • Change agent with good facilitating and project management skills, with a ‘can-do’ mentality

  • Knowledge of quality systems and tools (Lean, Six Sigma, etc.)

  • Good cultural awareness and ability to work with individuals from different cultural backgrounds

  • Functional and technical experience with business analysis, requirements gathering abilities and documentation

  • Self-motivated, innovative person with analytical, problem solving, organizational, and interpersonal skills with the ability to adapt to changes and new ideas

  • Candidate must be organized, detail-oriented, and have strong written and verbal communication skills