Philips Project Manager, Solution Customer Service in Shanghai, China


Key responsibilities :

  • 在售前阶段和PMO、方案架构师合作,确定医疗信息系统最佳解决方案,确保方案的可行性和满足客户期望,并估算项目成本;

  • 制定项目计划,管理项目的范围和需求、资源、任务调度、风险和变更,并控制项目实施成本;

  • 与项目干系人、公司内外部团队协调和合作,确保项目最终实施和验收;

  • 对项目发展进行前瞻性管理,包括项目发展阶段、成本和竞争、项目重用性、项目实施标准化和客户满意度等;

  • 并行处理多项任务、管理多个项目,并能按时完成任务或交付项目;

Key competences / experiences:

  • 本科以上计算机科学、信息技术、自动化、生物技术或临床相关专业,3年以上研发或医疗信息系统相关项目管理经验;

  • 对IT和信息系统,特别是临床信息系统,如影像系统、医疗信息系统如HIS/EMR/RIS/PACS、影像系统等有较深入的了解;

  • 有开发和软件以及IT基础设施架构,对敏捷管理或PMP证书或3D影像后处理经验者优先;

  • 良好的组织能力和沟通谈判技巧,解决问题能力极强,有人员管理经验者优先;

  • 思路清晰,吃苦耐劳,能适应经常出差,英语听说读写流利

In this role, you have the opportunity to

Manage solution project activities of internal task force and external customer , manage the project scope ,requirement , cost and risk when implementation is on-going, the ultimate contribution is on time complete assigned project and get acceptance.

You are responsible for

  • On time finish project and get accpetance.

  • Developing project plans; inclusive of the following elements, utilizing Project Management Methodology

  • Responsible for effectively communicating with all project stakeholders, and third party vendors. Including but not limited to regular project updates and regular project meetings as outlined in the project plan.

  • Required to work with a Solution Consultant in the pre-sales phase to determine the best solution for a particular customer to assure the feasibility of the technical solution and how it will meet customer expectations.

  • Forward Looking Inventory Management, Project Cycle Time, Forecast Accuracy, Revenue Recognition, Project Costs and Customer Satisfaction

  • Workout project handover report. Participating in and contributing to relevant Communities of Practice is expected.

To succeed in this role, you should have the following skills and experience

  • Certification in Project Management preferred (CAPM, PMP)

  • Excellent organization skills

  • Lean Certification is helpful

  • Strong leadership skills

  • Presentation skills

  • Strong interpersonal and communication skills

  • Excellent communication both verbally and in writing, in Chinese as well as English

  • Technical or Clinical experience/education in Computer Science disciplines or Information Technologies is preferred

  • At least 3 years demonstrated Project Management experience in a comparable environment

  • Knowledge and experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare IT, Patient Monitoring).

  • Ability to demonstrate effective influential leadership across all project resources/stakeholders

  • Ability to effectively negotiate

  • Ability to deliver highly satisfied customer experiences

  • Ability to effectively manage and lead multiple projects concurrently

In return, we offer you

A dynamic working environment in an innovative business which offers you excellent opportunities to further develop and to fully exploit your talents. This job comes with a competitive salary and excellent benefits. This role will ideally be based in Shanghai

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.