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Job Information

Philips Field Service Engineer in Singapore, Singapore


In this role you have the opportunity to

be on the front line of health systems representing Philips in engineering service of our Health System equipment onsite. become an expert in troubleshooting and adapting to the different environments

You are responsible for

  • Install Philips Healthcare (HS) equipment according to standards with respect to quality and installation time as set by HS

  • Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by HS

  • Perform corrective maintenance, supported when necessary by tier-2 support helpdesk

  • Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned

  • Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization

  • Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.Responsible for completeness and accuracy of service records with particular attention to test & inspection results

  • Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards

  • Be a professional representative for HS with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets

to succeed in this role, you should have the following skills and experience

  • Diploma in Biomedical or Electronics Engineering or equivalent

  • At least 3 years of working experience in service or engineering roles, preferably in the medical device industry

  • Preferable experience in service engineering of MRI or Xray or Image Guided Therapy

  • Good troubleshooting skills

  • Good communication and interpersonal skills

  • Able to provide added value performance through ambiguity

Our Offer

You’ll be part of a company that is committed to improving the lives of 3 billion people a year by the year 2025 through market-driven innovations in healthcare, lighting and lifestyle. We are passionate about offering our employees the challenges, responsibilities, coaching and learning opportunities needed for their personal and professional development. We believe in ample reward and special recognition for a job well done, and we welcome the cultural awareness, mutual understanding, open minds and out-of-the-box thinking that come from an international multidisciplinary team working.

At Philips, you can accelerate your personal growth by being part of entrepreneurial teams, building a career designed for you and integrating work-life balance throughout your career with us.