In this role, you have the opportunity to
Be part of a team that is accountable / responsible for MRI installations at the customer sites across APAC. The installation team lead will be planning the MRI installations delivery and tools across APAC region, and will be executing the daily management for installation by acting as single point of contact towards the business unit. The installation team lead will also ensure resources become certified and the team is able to cover at least 80% of the total APAC MRI installation volume.
You are responsible for
Installation planning based on market demand and available resources and tools
Align installation details with customer project managers
Manage tool purchasing, maintenance and calibration activities
Ensure installations meet quality standard, lead time norms and cost targets
Maintain the defined KPI’s and report into APAC management and global installation team
Act as single point of contact for APAC for the markets, business and third parties
Be part of the escalation chain to solve technical / planning issues
Work together with the global team to enable optimal resource utilization worldwide
Drive the installation operation as well as execute mid-scale improvement projects
Work together with the Business for New Product Introduction (NPI) installations and programs
Ensure new team members complete the installation curriculum in a timely matter
Long term strategy execution with regards to expansion to other modalities and installation models
You are a part of
The APAC market team reporting into the Operations Director APAC, whose team is responsible for all installation executions within APAC.
To succeed in this role, you should have the following skills and experience
Bachelor degree in Biomedical, Electrical or Electronics Engineering or equivalent
Prior field service or installation experience for MRI equipment
Possess accurate data collection/analysis capabilities in Excel or SAP
Team player and able to operate with customer first mindset
Strong communication skills across all levels of the organization
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .