In this role, you have the opportunity to
The HR Administration Team Lead manages a small sized team (approximately 4 to 8 employees) within a country or GBS. Functions as expert regarding all aspects of data and payroll processing. Acquires job skills and learns company policies and procedures to complete routine administrative tasks. He/she will act as an escalation point for complaints. The job holder manages overall domain (incl. fte budget). Ensures clarity on roles, responsibilities and processes. Drives performance management, guidance and support to his/her team. Interacts with other Team Leads, Managers and stakeholders.
You are responsible for
Performs standard HR Master Data changes in line with compliance, data privacy and service levels requirements
Work according to defined standards
Perform regular checks on changes in systems; monitor and identify points of departure and execute necessary corrections.
Respond to external/internal requests for information.
Support delivery of reports within scope.
File employee-related documentation; maintain employee files and records.
Act as the escalation point for complaints
Implement processes and initiatives to ensure continuous improvement
Align with all other cross functional Team Leads to deliver consistent and simplified HR processes
Actively identifies improvements according to LEAN ways of working and participates in LEAN process improvement activities
Manage performance and responsible for the team delivery in the given domain.
Ensure required skills, competencies and capacity of the team
You are a part of
APAC PPS Team
To succeed in this role, you should have the following skills and experience
High knowledge of HR processes, systems and policies (Workday and ADP GV Knowledge will be a plus point)
Ensures that enquiries escalated by the Contact Center are answered and transactional activities are processed in a timely, professional and efficient manner for team
Ability to work in a changing environment to meet demanding deadlines and timescales
Ability to effectively prioritize and organize workload
Use own knowledge and skills to ‘mentor’ other members of the team to a high standard.
Fluency in English and/or Mandarin
Excellent people management skills
Focused on results, driving continuous improvement
Effective listening and communication skills
Good people management & staff development skills
Plan, review and monitor team standards and measures to improve performance levels, achieve targets and improve customer experiences
Works with the Service Center Staff, taking a leadership role in resolving complex issues within the team and decisions related to these issues.
Provides training, motivation & coaching to support team/individuals
In return, we offer you
A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.
A professional but fun workplace, A healthy work-life balance environment;
An energetic, genuine, inventive, supportive and dynamic team atmosphere;
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .