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olutions across the <a href="" target="_blank">health continuum </a>. Our people experie
ad stories from our <a href="" target="_blank">employee blog </a>. Once there, you ca
lso learn about our <a href="" target="_blank">recruitment process </a>, or find answers to
ways. Learn more by <a href="" target="_blank">watching this video </a>. </p><p></p><p>To find out mor
al level, visit the <a href="" target="_blank">Working at Philips page </a> on our career websi

Job Information

Philips Physical Distribution Specialist in Suzhou, China


Physical Distribution Specialist

Location: Suzhou

In this role, you have the opportunity to

  • Responsible for triggering and controlling the execution of operational physical distribution activities of a distribution center. The goal is to deliver the goods in good quality to the customers at the right time and place within agreed budget.

You are responsible for

  • Physical Logistics including receiving, picking, packing, shipping, arranging transportation, import & export processing required for movement of goods into and out of countries

  • Inventory and warehouse management (i.e. cycle counts)

  • Supports the resolution of exception flows: claims management (inbound/outbound), reverse logistics

  • Monitors and controls the physical distribution activities of a distribution center as well as liaising with related functions in the commercial, supply chain or IT organizations to improve the performance

  • Manages deliveries (and product flow) to and from the DC within budget and at or above agreed service levels.

  • Manages the relationships with the logistics counterparts at the Commercial Organization, the Logistic Service Providers and central organizations of Supply Chain and IT in order to achieve business targets.

  • Establishes a distribution infrastructure plan that meets short- and medium-term developments.

  • Report on performance and corrective actions of all service providers (daily, weekly and monthly review cycle) of all activities as described below:

  • Supports daily inbound activities of the DC including priority setting and executes corrective processes for exceptions such as:

  • Overdue ASN check

  • Over- and under delivery resolution

  • Inbound complaint registration

  • Supports daily outbound activities of the DC including priority setting and executes corrective processes for exceptions such as:

  • Overdue deliveries

  • Overdue POD’s

  • Customer complaint registration

  • Initiate process improvements for the inbound or outbound activities based on root cause analysis of daily exceptions in the operational processes.

  • Executes daily checks of interfaces between SAP/Infodis/LSP systems

  • Ensures stock in SAP is in line with the stock in WMS

  • Coordinates the rework activities of stocks such as:

  • Quality issues on request of BG

  • Customer VAS activities on request of CO

Manages promotional VAS activities on request of marketing You are a part of

  • GBS Suzhou Team

To succeed in this role, you should have the following skills and experience

  • Education: Bachelor’s degree in physical distribution

  • Minimum 5 years’ experience in IWD related areas

  • service/retention mindset

  • SAP or similar ERP accounting application experience preferred.

  • Knowledge or experience working with Excel specifically (Vlook up and pivot tables)

  • Experience within the healthcare or medical manufacturing industry is beneficial

In return, we offer you

We offer experiences and opportunities that add many unexpected and enriching moments to our employees’ lives. Especially when the innovative health technologies and solutions they help develop benefit their own friends and family.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .