Philips Technical Writer in Suzhou, China

Key Areas of Responsibility (KARs): (Indicate what the key areas of responsibility in the job are using the same KARs as used in PPM where applicable. Strive for KARs that are concise and that can be easily understood.)

 Research, plan, design, write and edit documentation and training materials for user and service documentation.

 Technical writing to include such documents as calibration, installation, planned maintenance, repair/replace, performance test, diagnostics, user guides, reference manuals, quick reference guides and online documentation.

 Must manage multiple documentation projects by prioritizing those projects, developing and coordinating the plans, schedules and deliverables with other members of the project team and manage the document review and approval process.

 For the compilation of the service documentation, it requires considerable interaction with Service Innovations, CT Engineering, Technical Support Specialists, and Training Instructors to identify service needs and requirements.

 Must read engineering specifications, participate in design reviews, and interview subject matter experts. Actively participate on project teams.

 Maintain appropriate support documentation according to government requirements. Update department web page with approved documentation.

 Interact effectively will all levels of the organization.

 Interact with remote locations (via email, teleconferences) for meetings, interactions with co-workers.

 Keep up with current trends in the field of technical communications.

Job Knowledge, Skills and Experience: (Specify the educational background, qualifications and experience typically required to perform the job fully and effectively. If applicable, also indicate any desired skills for the job.)

Bachelor of Science degree preferred Strong computer skills required, including desktop publishing and web development. Candidate must have at least 2 years of experience using Framemaker and be well-versed in the use of Framemaker for publishing. Graphics programs such as Corel or Adobe PhotoShop are also a required element for the position. 2-4 years experience writing service documentation

In this role, you have the opportunity to

  • Participate in working for high growth business that will help improve the lives of millions of men globally, while advancing Philips digital transformation journey as a global leader in Health Technology.

You are responsible for

  • Creating and maintaining of English service documentation for systems and components of the Philips business unit in Suzhou

  • Testing and validating of service documentation

  • Obtaining and reconditioning of necessary information

  • Maintaining of data within the content management System (schema ST4)

  • Attending of system assembling in order to verify technical documentations

You are a part of

A progressive and energetic team that contributes directly to the growth of the business. You have a direct reporting line to the Service Leader.

To succeed in this role, you should have the following skills and experience

  • Typically requires a Bachelor’s degree and

  • 3 years of related experience in technical author.

  • Good understanding of service process

  • Good communication

In return, we offer you

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

We offer experiences and opportunities that add many unexpected and enriching moments to our employees’ lives. Especially when the innovative health technologies and solutions they help develop benefit their own friends and family.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at