In this role, you have the opportunity to
Join the Health Systems team while advancing your career in a dynamic, fast paced and multinational environment of Philips Taiwan. Philips healthcare is one of the market leaders and networking of the Hospital in Taiwan.
You are responsible for
Deliver PHILIPS Medical IT System standard service to customers and manage hospital accounts
Support sales team to maintain and grow business
Install and provide technical supports for Healthcare IT Solution to ensure service agreements and warranty obligations are fulfilled
Maintain customer satisfaction and relationship to the highest possible level
Pre site-visit for verifications and preparation to support the activities related to system installation and upgrade issues
Provide technical support to end-users and Health Systems teammates
Perform remote and onsite support in hospital as required to ensure system meets performance specifications
Provide feedback to factory to improve system performance and stability
You are a part of
Field Service Engineering Team and report to the service manager. You will be working closely with our sales, application, project managers & solution delivery team and support the business of Healthcare IT Solution in Northern Taiwan.
To succeed in this role, you should have the following skills and experience
2 years or above experiences in sales/ marketing and product management in multinational medical device or IT corporations
Strong IT technical knowledge, have fundamental medical knowledge is preferred
Patient and able to work under pressure
Good listening and communication skills
Fluent in both written & spoken industry English
In return, we offer you
A path towards your most rewarding career. Philips is one of the best in-class organization which offers you big exposure and long-term career development such as internal transfer and international mobility opportunities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.