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Job Information

Philips Bilingual (English/French) Inside Sales Representative in Toronto, Ontario


Join a market leader that makes a difference 24/7!

At Philips Lifeline (Don Mills & Lawrence) , a division of Philips Electronics, we are on a global mission! Our vision is to improve the lives of 3 billion people a year by 2025! We are an integral part of the Philips Home Monitoring suite of solutions. We improve the lives of our customers by giving them and their loved ones peace of mind. At Philips Lifeline, we don’t need employees; we need people…people who share our passion for caring!

What We Do

Philips Lifeline is Canada's #1 medical alarm company. As Canada's leader in the personal response and support services industry, we have been dedicated to helping seniors remain independent in their own homes for the past 40 years.

What you will do

As a Bilingual Direct Sales Representative, you will field calls from subscribers, caregivers, friends and health care professionals. Educate on Lifeline service and tailor benefits and features to unique situation, by building rapport/engagement, effective probing to uncover need, sell based on needs, overcome objections and close sale effectively.

Hours of Work

Five 8 hour shifts per week within

8:00 am - 8:00 pm Monday - Friday and 9:00 am - 5:00 pm Saturday - Sunday

Here’s how you will do that…

  • Respond to telephone inquiries regarding Philips Lifeline products and services and make recommendations to meet customer needs

  • Meet /exceed sales quota using customer-focused selling

  • Collect information from customer and enter into database, while talking to them on the phone

  • Provide timely follow-ups to ensure effective closing on all sales opportunities

  • Maintain product knowledge and stay current with all marketing promotions

Who You Are

  • Bilingual English/French

  • Demonstrated record of success achieving/exceeding sales targets

  • Excellent verbal and written communication skills to communicate patiently, courteously, and professionally with our customers

  • People oriented

  • Ability to plan, organize and establish priorities to meet goals and achieve results

  • Ability to work in a fast-paced customer sensitive environment

  • Driven, self-motivated and competitive

  • Result-oriented with a “go-getter” personality

  • Excellent rapport building telephone communication and negotiating skills

  • Strong organization, time management skills, and attention to detail

  • Ability to multi task – e.g. listen, talk and type

  • Team player and able to work autonomously

  • Technical Skills – Microsoft Office – Word, Excel, Outlook, with ability to navigate multiple applications

Education & Experience

Post-secondary education and/or 1+ year of experience n business-to-consumer (B2C) sales within a high-volume transaction environment

Why join our team

Philips Lifeline provides a motivating environment with a passion for caring. Philips Lifeline offers competitive benefits including Group Life Insurance, AD&D, Extended Healthcare, Dental, Income Protection Programs, Employee Assistance Program, Group RRSP, Pension, Education Assistance, and Employee Stock Purchase Plan.

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

  • Please Note: All successful candidates will be required to undergo a Criminal Background Check and a Vulnerable Sector Screen_**

Philips Electronics Ltd is committed to treating all people in a way that allows them to maintain their dignity and independence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.