Philips has recently acquired Carestream Health Company. This gave us the opportunity to combine Carestream market leading PACS suite of applications with our broader Philips solutions. The new name for our business is Philips HCIS, formerly a Carestream Health Company. Like Carestream HCIS, Philips has built a strong, global business based on customer focus, world-class technical excellence and continuous innovation. Together we will be able to deliver informatics knowledge and strong technology capabilities, while building upon a complementary geographic footprint.
We currently have an exciting opening for a Clinical Applications Specialist HCIS Solutions – to join our remote based team and to cover predominantly London and Greater London region.
In this role, you will have the opportunity to support the HCIS solutions installations deployed throughout the UK & Ireland, providing applications consultation and workflow expertise to customers. Occasional support requests are made to the UK Application team for support across the globe, therefore occasional national & international travel is expected. You will be remote based (working from home).
You are responsible for:
The implementation of HCIS solutions (remotely, on-site and classroom based):
Training; both RIS, PACS & other HCIS solutions.
Identifying and developing imaging workflow in radiology and across a variety of other departments.
Image display optimisation (clinical background an advantage).
Ongoing support (remote, on-site and classroom based):
Application remote diagnostics.
Incident triage remote support.
Representing the main customer/HCIS interface and will be required to demonstrate both strong interpersonal skills and a high degree of customer care.
Setting up and running training courses for customers and HCIS personnel.
Provide product demonstrations and attend to demonstrate at exhibitions when required.
Collect Voice of Customer (VoC) input.
To succeed in this role, you should have the following skills and experience:
DCR/HDCR/Degree in Clinical Radiography or Healthcare Informatics is preferred.
A proven track record in applications consulting and/or training.
Experience in x-sectional imaging/mammo/3D recon.
Capacity to travel with a clear UK driving license.
IT literacy skills are essential.
IT background desirable.
Strong team player.
Excellent oral and written English language skills.
In return, we offer you the opportunity to join a new business that provides us with a bigger, stronger footprint allowing for greater investment and market penetration and greater growth.
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .