Philips has recently acquired Carestream Health Company. This gave us the opportunity to combine Carestream market-leading PACS suite of applications with our broader Philips solutions. The new name for our business is Philips HCIS, formerly a Carestream Health Company. Like Carestream HCIS, Philips has built a strong, global business based on customer focus, world-class technical excellence and continuous innovation. Together we will be able to deliver informatics knowledge and strong technology capabilities while building upon a complementary geographic footprint.
We currently have an exciting opening for Technical Implementation Specialist (TIS) HCIS to join our remote-based team and to cover England and Wales regions.
As Technical Implementation Specialist (TIS), you will have the opportunity to implement Philips’ Health Care Information Systems (HCIS) solutions: Philips’ Radiology Information System (RIS), Pictures Archiving & Communications Systems (PACS) and third-party system integrations.
We offer you the chance to join a new business that provides us with a bigger, stronger footprint allowing for greater investment and market penetration and greater growth.
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.
It’s required for the candidate to have a logical problem-solving approach and a strong attitude learning new IT technologies in a continual improvement process of professional skills.
The role requires capacity to travel, to work autonomously and if it’s required extended hours support to installed base. It is a remote based role (working from home) majority of time, with requirements to go onsite from time to time.
TIS main area of responsibilities
Deliver a controlled implementation of assigned HCIS projects with highest Philips quality standards.
Provide technical advice and assistance on software and hardware upgrades to Project Managers, Applications team, Incident Support team, Customers and Sales as required or directed.
Local responsibility for the technical components of assigned HCIS project installations, upgrades and planned maintenance from start to completion.
Participate in training programs to enhance technical and application skills.
Work with the Research & Development teams to improve the solutions.Customer Focused activities
Improve Customer satisfaction providing valuable solutions with highest Philips quality standards
Gain knowledge and familiarity with customers and their environments within the assigned geography (current operations and workflow, desired operations and workflow, etc.)
Team working Activities
During the implementation phase, liaise with Project Managers, Customers, technical teams, applications consultants, 3rd party suppliers in order to facilitate the delivery and related scheduling.
Meet with HCIS services and sales teams as required to provide customer feedback, assist with project plans and align schedules.
To succeed in this role, would be a benefit to have experience in the following area:
Database administration, backups and recovery, tuning.
Structure Query Language (PL/SQL developer, SQLPlus).
Microsoft 2012/2016/2019 Server.
IT related medical standards: e.g. DICOM, Health Level Seven (HL7), and Integrating the Healthcare Enterprise (IHE).
Excellent communication skills with strong oral and written English-language knowledge.
Valid UK driving license.
Experience of working in a production environment against prescribed SLA’s.
Experience of the workflow within a radiology department.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .