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Job Information

Philips Technical Implementation Specialist HCIS, England and Wales regions in United Kingdom - Remote Based, United Kingdom


Philips has recently acquired Carestream Health Company. This gave us the opportunity to combine Carestream market-leading PACS suite of applications with our broader Philips solutions. The new name for our business is Philips HCIS, formerly a Carestream Health Company. Like Carestream HCIS, Philips has built a strong, global business based on customer focus, world-class technical excellence and continuous innovation. Together we will be able to deliver informatics knowledge and strong technology capabilities while building upon a complementary geographic footprint.

We currently have an exciting opening for Technical Implementation Specialist (TIS) HCIS to join our remote-based team and to cover England and Wales regions.

As Technical Implementation Specialist (TIS), you will have the opportunity to implement Philips’ Health Care Information Systems (HCIS) solutions: Philips’ Radiology Information System (RIS), Pictures Archiving & Communications Systems (PACS) and third-party system integrations.

We offer you the chance to join a new business that provides us with a bigger, stronger footprint allowing for greater investment and market penetration and greater growth.

We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.

It’s required for the candidate to have a logical problem-solving approach and a strong attitude learning new IT technologies in a continual improvement process of professional skills.

The role requires capacity to travel, to work autonomously and if it’s required extended hours support to installed base. It is a remote based role (working from home) majority of time, with requirements to go onsite from time to time.

TIS main area of responsibilities

Implementation activities:

  • Deliver a controlled implementation of assigned HCIS projects with highest Philips quality standards.

  • Provide technical advice and assistance on software and hardware upgrades to Project Managers, Applications team, Incident Support team, Customers and Sales as required or directed.

  • Local responsibility for the technical components of assigned HCIS project installations, upgrades and planned maintenance from start to completion.

  • Participate in training programs to enhance technical and application skills.

  • Work with the Research & Development teams to improve the solutions.Customer Focused activities

  • Improve Customer satisfaction providing valuable solutions with highest Philips quality standards

  • Gain knowledge and familiarity with customers and their environments within the assigned geography (current operations and workflow, desired operations and workflow, etc.)

Team working Activities

  • During the implementation phase, liaise with Project Managers, Customers, technical teams, applications consultants, 3rd party suppliers in order to facilitate the delivery and related scheduling.

  • Meet with HCIS services and sales teams as required to provide customer feedback, assist with project plans and align schedules.

To succeed in this role, would be a benefit to have experience in the following area:

  • Database administration, backups and recovery, tuning.

  • Structure Query Language (PL/SQL developer, SQLPlus).

  • Microsoft 2012/2016/2019 Server.

  • Hyper-V technologies.

  • IT related medical standards: e.g. DICOM, Health Level Seven (HL7), and Integrating the Healthcare Enterprise (IHE).

  • Excellent communication skills with strong oral and written English-language knowledge.

  • Valid UK driving license.

  • Experience of working in a production environment against prescribed SLA’s.

  • Experience of the workflow within a radiology department.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .