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Job Information

Philips PMS Continuous Improvement Engineer in United States of America - Home Based, Massachusetts


You are responsible for

  • Acts as a subject matter expert for Complaints Handling, Corrections and Removals, and Post Market Surveillance Processes

  • Assess business performance, analyze business processes, evaluate gaps, identify process improvements, and recommend business solutions.

  • Lead and execute projects with varying levels of complexity that increase process efficiencies, reduce cycle time, cost, and improve overall quality of execution

  • Assists in benchmarking best practices with world-class organizations, interfaces with notified body, and/or other regulators, and provides input to establish metrics.

  • Work with a variety of diverse persons at different levels within the company such as Directors, Managers, Engineers, Scientists, Clinical Specialists, Field Service & Application Engineers, and Manufacturing personnel to facilitate the Post Market Surveillance process globally

  • Mentors other team members in the organization and supports them to deliver milestones

  • Identify and secure resources, create plans, and execute scheduled deliverables.

  • Provide resource requirements, prioritization and project recommendations.

  • Develops dashboards for critical KPIs, perform problem solving when unfavorable trends are observed, and develop corrective action plans

  • Provide support and training to process owners.

  • Communicate project status updates to all stakeholders, including executive management, as needed.

To succeed in this role, you should have the following skills and experience

  • BS in computer science, engineering, physical, biological, or natural sciences required.

  • 5+ years of quality, manufacturing, or regulatory experience in a medical device or other regulated industry or;

  • American Society for Quality (ASQ) certification, Six Sigma experience, and/or knowledge of Six Sigma or DBS tools is desirable.

  • Must possess the basic understanding of engineering fundamentals.

  • Must possess understanding of statistical fundamentals.

  • Good written and oral English communication skills.

  • Must be computer literate.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.