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Job Information

Philips Technical Consultant (Server Build/Deployment) in United States of America - Home Based, Massachusetts

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In this role, you have the opportunity to

Provide high quality technical deployment services to our valued Philips IntelliSpace PACS customers. As part of a cross-functional implementation team, you will be required to deploy core technical components of our solutions across our customer base and will be involved through all phases of a projects staging, implementation and lifecycle.

You are responsible for

  • Building, installing, setting up and configuring Philips IntelliSpace PACS servers, systems and supporting technologies, per Philips approved processes and procedures.

  • Working with hardware order teams to order and install any new hardware necessary to support a deployment.

  • Deploying advanced Philips solutions on physical and virtual high availability VMware environments.

  • Collaborating closely with cross-functional teams such as Philips Project Managers, Technical Consultants and/or customers to address any pre and post deployment issues and to complete assigned projects.

  • Supporting in-direct product validation for new software and hardware releases and providing feedback to the staging manager, if something is not correct.

  • Supporting local and global service teams, as well as assisting onsite engineers who are facing problems or difficulties with installations, in order to achieve a perfect working solution.

  • Participating in Change Management functions related to creating, reviewing and approving Philips Change Request documents, to ensure activities are performed following Philips standards.

  • Performing post-change review sessions by analyzing pre, post and future changes for projects improvements and compliance.

  • Reporting project progress via various reporting tools, i.e. Excel or PowerPoint.

  • Ability to travel 10-15% as needed.

You are a part of

EDI Philips Enterprise Diagnostic Informatics (EDI) Business Group (BG), which provides affordable and integrated informatics solutions for health systems. We believe that by enabling intelligent decision-making and improving clinical pathways, our solutions will lead to better clinical, operational and financial outcomes across the health continuum. You will report directly to the Senior Program Manager - Install Base.

To succeed in this role, you should have the following skills and experience/Preferred Skills:

  • Bachelor’s Degree (REQUIRED) in Computer Science, Information Systems or equivalent combination IT/IS experience

  • 5+ years’ experience in enterprise wide IT system deployment (healthcare informatics technology and system deployment - preferred)

  • Experience in deploying enterprise level systems and software into live customer environments

  • Advanced and in-depth IT and IT workflow knowledge with the ability to troubleshoot software and hardware problems.

  • Experience installing, configuring and administering the build of the following technologies/protocols (not limited to the list below):

  • Microsoft Windows Server 2008 thru 2019 in an enterprise environment

  • VMware ESX or Hyper V

  • Microsoft SQL Server 2005/2008/2012/2019

  • Client Operating Systems: Windows 7/8/10

  • Enterprise servers and SAN’s (preferably HP)

  • Working knowledge of Networking; default gateways, virtual LANs, static routes, IP network address space, switches, firewalls and routers etc. (general knowledge)

  • PowerShell Scripting (general understanding)

In return, we offer you

The opportunity to be part of a highly skilled Healthcare Informatics Solutions and Services team responsible for overall success of Philips customers. As we continue to evolve with our technology product offerings, you will be at the forefront of learning these products and how they best support the many needs of our customers.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran.

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