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Job Information

Philips Technical Implementation Specialist in United States of America - Home Based, Massachusetts


Philips Healthcare Information Systems (HCIS) currently has an exciting opening for a Technical Implementation Specialist (TIS) to join our remote-based team .

As a Technical Implementation Specialist, you will be implementing Philips HCIS solutions including: PACS, VNA, and Enterprise Viewer in customer environments.

This position requires you to be self-motivated with strong analytical thinking and problem solving skills, coupled with a proven track record of driving continuous improvements.

Please note that in this role you will need to be able to travel greater than 50% of the time.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

You are responsible for

  • Deliver a controlled implementation of assigned HCIS projects with highest Philips quality standards

  • Provide technical advice and assistance on software and hardware upgrades to Project Managers, Applications team, Incident Support team, Customers and Sales as required or directed

  • Responsibility for the technical components of assigned HCIS project installations, upgrades

  • Work with the Research & Development teams to improve the solutions

  • Maintain high Customer satisfaction providing valuable solutions with highest Philips quality standards

  • During the implementation phase, liaise with Project Managers, Customers, technical teams, applications consultants, 3rd party suppliers in order to facilitate the delivery and related scheduling

  • Meet with HCIS services and sales teams as required to provide customer feedback

  • Assist with project plans and align schedules

  • Other responsibilities as assigned by manager

To succeed in this role, you should have the following skills and experience

  • 4 year bachelor’s degree or 5+ years in a medical technology environment required

  • Experience with workflow within a radiology department required

  • Oracle Database administration, backups and recovery, tuning

  • Understanding of networking topologies and standards

  • Structure Query Language and understanding of relational databases

  • Microsoft 2012/2016/2019 Server

  • Hyper-V technologies

  • IT related medical standards: e.g. DICOM, Health Level Seven (HL7), and Integrating the Healthcare Enterprise (IHE)

  • Excellent communication skills with strong oral and written English-language knowledge

  • Experience working in a production environment against prescribed Standard Operating Procedures (SOPs)

  • Capacity to travel extensively

In return, we offer you

A path towards your most rewarding career. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video

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It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.