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Job Information

Philips Operations Manager in Vancouver, British Columbia


In this role, Operations Manager, you have the opportunity to

Expand the Philips Senior Living division within the Aging and Caregiving division at Philips based in Vancouver, BC.

You are responsible for

  • Planning and controlling engineering change orders (ECO)

  • Managing quality assurance programs to improve product performance within our CarePoint product Line.

  • Work closely with product management in researching new technologies and alternative methods to improve product efficiency or alternative solutions

  • Overseeing inventory, distribution of goods and managing 3rd party vendors for our product portfolio

  • Developing, implementing and reviewing operational policies and procedures.

  • Help promote a company culture that encourages top performance and high morale.

  • Oversee budgeting, reporting, planning, and auditing on product portfolio.

  • Work with senior stakeholders on improving product, configuration and integration for our CarePoint solutions.

  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

  • Identify, address problems and opportunities for our operations or product line.

  • Build alliances and partnerships with other organizations.

  • Work closely with Operations, Engineering and Product management on project deployment, enhancement and end of life.

  • Own and distribute monthly health and safety reports

  • Introduce S&OP tools and methodologies.

  • Implement and manage the periodically planning cycle.

  • Set up and implement consistent S&OP reports based on best practices and Philips standards.

  • Translate the sales forecast into an operations (supply, production, source and inventory) plan.

  • Communicate S&OP reports towards all internal and external stakeholders.

  • Manage phasing in / phasing out of assigned product-types.

  • Monitor and review the realization of the plans together with stakeholders (suppliers, sales/commercial operations & service/training, logistic manager (incl. purchasing) on a periodic basis and incorporates any changes into the plans.

  • Analyze deviations and drive action plans, issue resolution and tracking.

You are a part of

Philips Senior Living Aging and Caregiving (ACG) division based in Vancouver, BC.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s degree in operations management or related field.

  • Experience in management, operations, and leadership.

  • Understanding of general finance, budgeting, including P&L, balance sheet and cash-flow management.

  • Ability to build consensus and relationships among managers, partners, and employees.

  • Excellent communication skills. Public speaking experience is required

  • Solid understanding of financial management

  • Experience or familiar with Bluetooth, Wi-Fi protocols and other radio protocols such as GSM, CDMA, etc.

  • Experience and understanding with Supply Chain, Quality and Regulatory and planning and controlling change

  • Managing quality assurance programmers.

  • Researching new technologies or integration and alternative methods.

  • Setting and reviewing budgets and managing cost.

  • Overseeing inventory, distribution of goods and facility layout.

  • Ability to work in a fast paced & sometimes stressful environment while maintaining professional and proactive demeanor

  • Experience managing multiple priorities in a multi tasked environment

  • Ability to work independently and within a Team environment

  • Must be able to understand/write/read and speak English language

  • Ability to travel (20%-30%) by air/auto may be required

  • Must be able to lift at least 50 pounds

  • Familiar with Salesforce and SAP systems

In return, we offer you

A path towards a highly rewarding career. It is an opportunity to join our Philips team and strengthen our Philips product portfolio, expand our services and solutions and bring game changing technology to market. If you are someone, who loves solving business challenges and passionate about technology and improving people’s lives this is the role for you!

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at on our career website, where you can read stories from our employee blog at . Once there, you can also learn about our recruitment process at , or find answers to some of the frequently asked questions at .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.