Business Consultant BNL/UK/International
Forcare/Philips Healthcare - Zeist
In this role, you have the opportunity to
As our Business Consultant, you advise and guide our Dutch, UK and International customers concerning the implementation of the Forcare XDS software suite to realize clinical use cases. In addition, you will be part of the Offer Success Team during the offer phase, where you will assist the team in validating the functional and technical solutions offered.
Furthermore, you will be an important asset of the project team during the implementation phase where you support the installation and configuration of projects by documenting the functional requirements and technical architecture. In addition, you will be supporting our Field Engineers and the customer on site with the actual implementation and testing of the installation towards customer acceptance.
You will be working in close cooperation with the Dutch, UK and International project delivery teams consisting of project managers, business consultants and field engineers ensuring overall support and guidance during the entire project lifecycle.
You are a part of
In 2017 Royal Philips at http://www.philips.com/ , a global leader in health technology acquired Forcare at https://www.forcare.com/ , a Dutch software company located in Zeist providing software products and services for healthcare institutions worldwide. Our focus is enabling “interoperability” between healthcare IT systems.
We provide products and services to interconnect existing healthcare information systems to securely share and exchange patient data. Forcare’s vision is that for improving patient health care the clinical information systems need to cooperate in creating, sharing and managing clinical patient data, both inside and outside the healthcare enterprise. Based on this approach, healthcare institutions can share clinical information and realize more efficient and flexible cooperation. This enables healthcare professionals to provide high quality care in a more efficient way.
Forcare at https://docs.philips.com/personal/nilsjepsenphilips_com/Documents/Forcare/www.forcare.com and its team provide highly complementary capabilities for Philips, and enable Philips to deliver more effective, seamlessly integrated informatics solutions that improve clinical workflow, enhance patient care and optimize enterprise management.
In this role, you will be part of the international Order 2 Cash department of Forcare and will be part of the Professional Services Team based in Zeist. As our new Business Consultant, you will report directly to the Manager Professional Services.
You are responsible for
During the offer phase be part of the Offer Success Team assisting the team on defining and translating customer requests to functional and technical solutions and specifications;
As a project team member, work in close cooperation with the project manager, field engineer and customer ensuring a solid and seamless implementation of the installation;
During the implementation phase support the installation and configuration of projects by defining and documenting the suggested solution and architecture;
Provide subject matter expertise to our customers in the field of interoperability and security;
Provide (technical) training to customers project members and internal Forcare colleagues;
Setting up and participating in customer workshops;
Driving standardization of documentation and solutions;
Bring value to our customer and help deliver project on time and with customer satisfaction.
To succeed in this role, you should have the following skills and experience
A minimal bachelor’s degree (preferably in a technical / IT or Healthcare setting);
Approximately 3+ years of experience in a similar role;
Experience within an international software and service driven organization;
Experience with software products and/or connectivity within the healthcare information market;
Solid and demonstrable documentation and reporting skills;
Familiar healthcare/ hospital IT landscapes and processes;
General knowledge on XML and XSLT;
Preferably knowledge of IHE and IT protocols like XDS, HL7 and DICOM;
A Master’s degree, NHS experience or consulting background is considered a plus.
To succeed in this role, you should have the following skills and personality traits
Keen on continues learning and finding the best technical solution for our customers;
Eager to grow and improve as a professional;
Work well under pressure, calm and stress resistant;
Be able to balance between technique and commercial aspects of the work;
Self-starter with a “can do” mentality;
Organizational talent and analytical personality;
Excellent communication skills in both Dutch and English;
Capacity to handle multiple assignments simultaneously and prioritize work with minimal supervision;
Willing to travel between mostly Holland and UK, but also in- and outside Europe.
In return, we offer you
What we offer besides the usual package (see below), is an open workspace full of smart and pragmatic people with a straightforward communication style. The environment is small enough for you to be recognized for your achievements, yet Forcare/Philips is big enough to offer opportunities inside and outside the Netherlands.
We welcome you to a challenging, innovative environment with great opportunities for you to explore! Our benefits are very competitive and designed around your preferences:
25 Days of leave and the possibility to purchase up to 20 extra days off annually.
A variable bonus based on both Philips results and personal performance.
Extensive set of tools to drive your career, such as a personal development budget, free training and coaching.
Solid company pension scheme and attractive collective health insurance package.
Opportunity to buy Philips shares and products with discount.
Why should you join Philips?
Working at Philips is more than a job. It is a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .
To find out more about what it is like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .